Summary
Overview
Work History
Education
Skills
Timeline
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Maryteresa Doss

Austin,TX

Summary

Enhancing customer experiences with exceptional customer service and communication skills. Demonstrated reliability and a strong work ethic, significantly improving transaction accuracy and customer satisfaction. Excelled in fast-paced environments, ensuring efficient service and positive feedback from patrons. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Cashier

Gatti Town
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Server

Chili's Restaurant
10.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

High School Diploma -

Our Lady of Victory School
Post Falls, ID
05.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Written and verbal communication

Timeline

Cashier

Gatti Town
01.2024 - Current

Server

Chili's Restaurant
10.2023 - 01.2024

High School Diploma -

Our Lady of Victory School

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Maryteresa Doss