Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Work well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier
In n Out
Glendale , CA
06.2024 - 08.2025
Ensured compliance with all safety regulations within the store environment.
Issued receipts, refunds, credits or change due to customers.
Resolved customer complaints professionally in accordance with company policy.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Womans Lead
Old Navy, Gap
Glendale, CA
04.2023 - 05.2024
Recognized by management for providing exceptional customer service.
Received shipments, signed off on packages and documented incoming items in computer system.
Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
Assisted with the training of new sales associates.
Recommended products based on customer needs and preferences.
Promoted store credit card program by offering discounts for signing up.
Sales Associate
Ross Dress for Less
Hemet Later Transferred To Location In Los Angeles, California
03.2019 - 03.2023
Organized stockroom shelves according to size, color or style.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed returns, exchanges, and refunds in accordance with company policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Greeted customers and provided exceptional customer service.
Developed promotional strategies to increase sales volume.
Assisted customers with product selection, sizing and styling.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Gas Station Clerk
Arco Gas Station
Los Angeles
02.2017 - 03.2019
Provided excellent customer service by addressing complaints promptly and courteously.
Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
Processed customer payments, counted money in cash drawers and balanced receipts with sales.
Ensured that all safety regulations were followed while handling hazardous materials.
Resolved customer complaints in an efficient and professional manner.
Verified age of customers purchasing alcohol or tobacco products with valid ID.
Adhered to company policies regarding loss prevention measures such as bag checks.
Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
Education
High School Diploma -
Edward R Roybal Learning Center
Los Angeles, CA
06-2019
Associate of Applied Science - Medical Assistant
American Career College
CA
Skills
Cash handling
Point of sale operation
Customer service
Inventory management
Sales processing
Refund processing
Team collaboration
Conflict resolution
Employee training
Time management
Loyalty program promotion
Multitasking and organization
POS system operations
Hospitality and accommodation
Reliability and punctuality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Most signups for store memberships in a month. 3 months in a row.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group