MARZHAY TAYLOR

Coordinate schedules, automate systems, improve efficiency, enhance communication, reduce conflicts. Coordinated daily childcare schedules, ensuring optimal staff allocation and enhancing child engagement throughout the day. Monitored attendance trends to adjust staffing levels, achieving noticeable improvements in child-to-staff ratios and satisfaction.

Assisted clients with claims, ensuring swift processing and fair outcomes

Reviewed policies to identify coverage gaps, recommending solutions

Handled high call volumes with professionalism and attention to detail.

Developed individualized care plans with input from clients and their families. Complete home visits semi-monthly and assist their care team with information regarding requests, changes and updates.

Worked closely with patients to discuss payment arrangements when needed. Reviewed medical records to ensure accuracy of billing information and patient data. Monitored accounts receivable activity to ensure timely payment of invoices.

Completed assessments of client needs and preferences. Participated in staff meetings, trainings, conferences. related to job duties and expectations. Provided ongoing support to families and caregivers throughout the process of obtaining or maintaining services for loved ones.