MASAIA TORAN
Washington,DC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Giant Food Stores
07.2023 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume pharmacy environment.
Pharmacy Technician
CVS Pharmacy
01.2019 - 07.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Counted and labeled prescriptions with correct item and quantity
- Stocked, labeled and inventoried medication to keep accurate records
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Managed over 80 customer calls per day
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Education
No Degree - Certificate in Pharmacy Technician
UDC WDLL
Washington, DC12.2017
Skills
- Patient Profile Setup
- Wholesale Ordering
- Dispensing Medications
- Medicare and Medicaid Processes
- FDA Drug Safety Guidelines
- Ordering and Stocking Medications
- Receiving Incoming Supplies
- Manual and Automated Medication Dispensing
- Confidentiality and HIPAA
- Insurance Claim Processing Software
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
Licenseandcertifications
- Pharmacy Technician
- CVS Pharmacy 2019 - Current
- Pharmacy Technician DC -PT01414
- Adult/Child and Baby First Aid/CPR/AED
Certification
Pharmacy Technician License PT01414
Timeline
Pharmacy Technician
Giant Food Stores
07.2023 - Current
Pharmacy Technician
CVS Pharmacy
01.2019 - 07.2024
No Degree - Certificate in Pharmacy Technician
UDC WDLL