Masiyah Thomas
Allentown
Summary
Dynamic professional with a proven track record at Carrabbas, excelling in customer engagement and complex problem-solving. Demonstrated leadership and computer skills, enhancing team efficiency and service quality. Known for exceptional time management and relationship building, consistently delivering outstanding customer experiences. I am a very hard worker and enjoy waitressing
Overview
3
3
years of professional experience
Work History
Associate
Wawa
03.2024 - Current
Server
Carrabbas
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Social Work
William Allen
Allentown, PASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Leadership qualities
- Cash handling
- Customer engagement
- Complex Problem-solving
- Relationship building
- Courteous and professional
- New hire training
- Strategy development
Timeline
Associate
Wawa
03.2024 - Current
Server
Carrabbas
04.2022 - Current
Social Work
William Allen
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