Mason Arnold
San Antonio
Summary
Dynamic customer service professional with a strong work ethic and proven ability to enhance guest experiences at Chick-fil-A. Skilled in team collaboration and adept at resolving complaints, ensuring satisfaction. Proficient in cash handling and basic math, consistently maintaining a clean and organized environment to support operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
San Antonio
06.2025 - Current
- Greeted customers warmly and ensured a positive dining experience.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of dining area and ensured proper sanitation practices.
- Assisted with food preparation and assembly for customer orders.
- Collaborated with team members to manage peak service times effectively.
- Answered customer inquiries and provided menu recommendations promptly.
- Resolved any customer complaints or issues promptly with professionalism.
- Prepared drinks upon request according to recipes and standards set by management.
Retail Sales Associate
Six Flags Fiesta Texas
San Antonio
01.2025 - 06.2025
- Maintained cleanliness and organization of the sales area throughout shifts.
- Stocked merchandise displays to ensure product availability for guests.
- Educated visitors about park attractions and special promotions effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Education
High School Diploma -
Antonian College Preparatory
San Antonio, TX05-2026
Skills
- Customer service
- Team collaboration
- Basic math
- Punctuality and reliability
- Strong work ethic
- Active listening
- Organizational skills
Affiliations
- Lacrosse
- Boy Scouts
- Church Youth Group
- Chick-fil-A
Accomplishments
- 2024 Class D All-District Goalie
- 2025 Antonian Lacrosse Defensive Player of the Year
- Life Scout
- Senior Patrol Leader
- Youth Group Leadership Team
- 2023 PSAT Silver Award
- 2025 SAT Silver Award
- National Merit Qualifier
- Presidential Scholar Award
- Academic Letterman
Certification
- Food Handlers Certificate
- Drivers License
Languages
English
Native/ Bilingual
Timeline
Front of House Employee
Chick-fil-A
06.2025 - Current
Retail Sales Associate
Six Flags Fiesta Texas
01.2025 - 06.2025
High School Diploma -
Antonian College Preparatory
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
David BurattiDavid Buratti
Installer at Bell Glass & MirrorInstaller at Bell Glass & Mirror