Mason Freeman
Charleston,SC
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Abercrombie & Fitch
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Building Supervisor
Upper Palmetto Ymca
08.2023 - 08.2024
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Developed strong relationships with members by being responsive to their needs and providing exceptional service.
- Maintained facility grounds, equipment, and safety compliance.
Dockmaster
Freedom Boat Club
02.2022 - 04.2023
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
- Performed pre-shift and post-shift inspections of dock equipment.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Bachelor of Science - Marketing
College of Charleston
Charleston, SC05-2026
High School Diploma -
Catawba Ridge High School
Fort Mill, SC05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
Certification
CPR Cerified
Timeline
Sales Associate
Abercrombie & Fitch
08.2024 - Current
Building Supervisor
Upper Palmetto Ymca
08.2023 - 08.2024
Dockmaster
Freedom Boat Club
02.2022 - 04.2023
CPR Cerified
Bachelor of Science - Marketing
College of Charleston
High School Diploma -
Catawba Ridge High School
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