Mason Hanna
San Diego
Summary
Personable and adaptable professional with a versatile background in hospitality. Known for strong relationship management and conflict resolution skills, contributing to successful team dynamics and guest satisfaction.
Overview
2027
2027
years of professional experience
Work History
Server
Silver Creek Valley Country Club
San Jose
06.2023 - Current
- Manage assigned areas (member dining, weddings and corporate events)
- Work as part of a team to ensure positive experience for members and guests
- Assist with opening and closing duties, provide food and beverage service
Baseball Umpire
Central Arizona Sports Officials
San Jose
2021 - 2023
- Officiated games as base or plate umpire, ensuring adherence to rules and regulations.
- Officiate sporting games to ensure rules and protocols are followed
- Resolved conflicts with parents, players, and coaches to maintain a positive game environment.
- Fostered effective communication with players, coaches, and spectators to enhance game experience.
Education
Bachelor of Science - B.S. in Construction Management
San Diego State University
San Diego, CA06-2026
Skills
- Customer service
- Conflict de-escalation
- Relationship management
- Team collaboration
- Problem Solving
- Personable communication
Affiliations
- Dedicated to a rigorous physical fitness regimen that promotes balanced health, focus, and sustained energy
- Lambda Chi Alpha, SDSU, San Diego, CA - event planning, fundraising, and volunteering
- Volunteer, FISH Pantry, San Jose, CA
Timeline
Server
Silver Creek Valley Country Club
06.2023 - Current
Baseball Umpire
Central Arizona Sports Officials
2021 - 2023
Bachelor of Science - B.S. in Construction Management
San Diego State University