Mason Keels
San Marcos,Texas
Summary
Detail-oriented professional with experience in retail and coaching. Known for strong problem-solving skills and a calm demeanor, contributing to team success and improved customer satisfaction. Ready to leverage expertise to enhance store performance and drive sales.
Overview
10
10
years of professional experience
Work History
Sales Associate
Planet 420
03.2025 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized merchandise displays to optimize visibility and attract customer interest.
- Supported promotional events by engaging customers and driving product awareness.
- Built relationships with customers to encourage repeat business.
Club Volleyball Coach
New Jersey Volleyball Association
08.2022 - 12.2022
- Developed training programs to enhance player skills and teamwork dynamics.
- Coordinated practice schedules to optimize team performance and participation.
- Mentored junior coaches, fostering professional development and coaching techniques.
- Analyzed player performance data to inform strategic adjustments in coaching methods.
Team Member
Chic-Fil-A
08.2020 - 12.2021
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries based on Chic-Fil-A's industry leading guest service model.
- Assisted in training new employees on operational procedures and menu items.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Youth Soccer Camp
Hardin-Simmons University
07.2015 - 07.2020
- Led passionate youth (ages 11-17) through week-long soccer skills development course.
- Worked effectively in fast-paced environments.
- Developed training programs to enhance team performance and improve skill sets.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Soccer Referee
Arlington Parks And Recreation Department
08.2015 - 07.2017
- Enforced rules and regulations to maintain fair play during matches.
- Mediated disputes between players, coaches, and spectators to ensure smooth game flow.
- Provided clear communication of decisions to players and coaching staff during events.
- Conducted pre-game briefings with teams to clarify expectations and safety protocols.
Education
Philosophy/Religion
Seton Hall University
South Orange, NJNo Degree - Philosophy
Texas State University
San Marcos, Texas, TX12-2028
High School Diploma -
James Martin High School
Arlington, TX05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Flexible schedule
- Calm demeanor
Timeline
Sales Associate
Planet 420
03.2025 - 11.2025
Club Volleyball Coach
New Jersey Volleyball Association
08.2022 - 12.2022
Team Member
Chic-Fil-A
08.2020 - 12.2021
Soccer Referee
Arlington Parks And Recreation Department
08.2015 - 07.2017
Youth Soccer Camp
Hardin-Simmons University
07.2015 - 07.2020
Philosophy/Religion
Seton Hall University
No Degree - Philosophy
Texas State University
High School Diploma -
James Martin High School