Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mason Lusk

Lockhart,TX

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in
balancing customer, company and employee needs.

Overview

2
2
years of professional experience

Work History

Shift Leader

Blanco River Pizza Company
Blanco, TX
02.2024 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
  • Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
  • Trained new employees on restaurant policies and procedures.

Field Service Client Administrator

Aventiv
Lockhart / Kyle , TX
12.2023 - Current
  • Assisted clients with setting up accounts, resolving inquiries, and providing customer service support.
  • Provided technical assistance to clients regarding software applications and product features.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Tesla Shift Supervisor

Tesla
Austin, TX
11.2022 - 11.2023
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Education

High School Diploma -

Pride High School
Lockhart, TX
03-2022

Skills

  • Production Scheduling
  • Operations Support
  • Customer Service Management
  • Equipment Troubleshooting
  • Production Reporting
  • Team Collaboration and Leadership
  • Team Leadership
  • Operations Management
  • Shift Scheduling
  • Account Management
  • Staff Supervision
  • Shift leadership
  • Client Service
  • Sales Reporting

Affiliations

  • i have lots of intrest in sports cars ,
  • i have an interest in criminal justice and love learning about it
  • im very eager to learn new things
  • i love food

Timeline

Shift Leader

Blanco River Pizza Company
02.2024 - Current

Field Service Client Administrator

Aventiv
12.2023 - Current

Tesla Shift Supervisor

Tesla
11.2022 - 11.2023

High School Diploma -

Pride High School

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Mason Lusk