Mason Mull
Boone,NC
Summary
Hardworking and determined student offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Looking for a 2025 Summer Internship within Investment Banking or Marketing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Representative
The Cabin Store of Boone
05.2024 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Facilitated furniture deliveries, coordinating schedules with customers and ensuring items were transported safely and efficiently.
- Recommended complementary products and upsold additional items to enhance customer satisfaction and store revenue.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Server
Hickory Wine Shoppe
05.2023 - 01.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed and fostered positive relationships with regular customers, increasing ongoing business and loyalty.
- Offered wine tastings and guided customers through wine menus, providing detailed descriptions and recommendations to suit individual preferences.
Server
Backstreets Bar & Grille
08.2020 - 08.2022
- Collaborated with the restaurant team to ensure efficient and organized service during peak dining hours.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Greet and seat guests in a courteous and timely manner, providing them with menus and special information.
Education
Bachelor of Science in Business Administration - Finance
Appalachian State University
Boone, NC12.2025
Skills
- Customer Engagement
- Purchase Recommendations
- Product Sales
- Product Promotions
- Upselling strategies
- Brand Awareness
- POS Systems
- Teamwork and Collaboration
- Relationship Building
- Conflict Resolution
- Professional Appearance
- Problem-Solving
Certification
- MOS Certification - Word, Powerpoint, and Excel
Timeline
Retail Sales Representative
The Cabin Store of Boone
05.2024 - Current
Server
Hickory Wine Shoppe
05.2023 - 01.2024
Server
Backstreets Bar & Grille
08.2020 - 08.2022
Bachelor of Science in Business Administration - Finance
Appalachian State University
- MOS Certification - Word, Powerpoint, and Excel
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