Mason Phillips
Orange Park,FL
Summary
Proven to excel in customer service and cash management, I significantly enhanced customer satisfaction and streamlined transactions at Larry's Giant Subs. My expertise in cash handling and commitment to reliability led to mentoring new staff, reducing stock discrepancies, and fostering repeat business. I thrive in dynamic environments, consistently delivering exceptional service and operational accuracy.
Offering strong communication and organizational skills, eager to learn and develop in environments. Ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
4
4
years of professional experience
Work History
Cashier/Merchandise Stocker
Larry's Giant Subs
04.2017 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
High School Diploma -
Orange Park Highschool
Orange Park, FL05-2019
Associate of Arts - Business
St Johns RIver State College
Orange Park, FL12-2020
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Cash register systems
- Cash handling expertise
- Product restocking
- Refund handling
- Guest inquiries
- Currency counting
- Drawer balancing
- Credit and cash transactions
- Training and mentoring
- Drawer management
- Problem-solving abilities
- Reliability
- Customer Satisfaction
- Flexible Schedule
- Waste disposal
- Restroom maintenance
- Efficient cleaning
- Sanitization techniques
- Restroom upkeep
- Microsoft Word, Excel, Powerpoint college course
- Adobe Acrobat
Timeline
Cashier/Merchandise Stocker
Larry's Giant Subs
04.2017 - 12.2020
High School Diploma -
Orange Park Highschool
Associate of Arts - Business
St Johns RIver State College
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