Mason Ryan
New Orleans,LA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Regional Outside Sales Representative
Louisiana Caterpillar Heavy Machinery
2023.01 - Current
- Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Visited clients on-site to give benefit-oriented sales presentations.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Generated on average $200,000 per month consistently attaining 100% to goal.
Territory Sales Manager
SeaDek Marine Product
2019.08 - 2022.12
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Top 10% of Sales Reps Nationwide , Generated on average $80,000 per month in revenue.
- Consistently hit 100% to goal each month.
Education
BBA - Business Administration And Management
University of New Orleans
New Orleans, LA05.2019
Skills
- Account Penetration
- Promotional Development
- Customer Relationship Management Software
- B2B/B2C
- Business Development
- Microsoft Office
- Revenue Generation
- Sales Negotiation
Timeline
Regional Outside Sales Representative
Louisiana Caterpillar Heavy Machinery
2023.01 - Current
Territory Sales Manager
SeaDek Marine Product
2019.08 - 2022.12
BBA - Business Administration And Management
University of New Orleans
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