Mason Scalf
Canton,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Customer Service Cashier
JD Street And Co.
Canton, IL
03.2021 - 05.2021
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Answered product questions using knowledge of sales and store promotions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at beginning and end of each shift.
Sales Representative
AutoZone
Canton, Illinois
09.2020 - 01.2021
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Canton High School
Canton, Illinois 08.2015 - 04.2018
Skills
Drawer management
Retail merchandising
Refund handling
Point of sale operation
Product and service sales
Security Monitoring
Currency counting
Refunds and exchanges
Product knowledge
Store merchandise stocking
Basic math skills
Cash register systems
Cash Handling
Cleaning and sanitizing
Customer assistance
Cash register operation
Timeline
Customer Service Cashier
JD Street And Co.
03.2021 - 05.2021
Sales Representative
AutoZone
09.2020 - 01.2021
Canton High School
08.2015 - 04.2018