Summary
Overview
Work History
Education
Skills
Timeline
Generic

Masson Siu

Kingwood,TX

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, honed at Chick-fil-A. Proven expertise in customer service and inventory management, consistently reducing processing errors. Recognized for fostering teamwork and mentoring athletes as a Coaching Assistant, demonstrating patience and empathy in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Cashier

Chick-fil-A
11.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Reduced processing errors by meticulously following transaction procedures.
  • Built relationships with customers to encourage repeat business.

Coaching Assistant

Super Friday
08.2022 - 04.2025
  • Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.

Lifeguard

Kingwood Country Club
05.2023 - 10.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.

Lifeguard

KCPC
05.2021 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

HomeSchool
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Product restocking
  • Merchandise restocking
  • POS system operations
  • Inventory management
  • Order packaging

Timeline

Cashier

Chick-fil-A
11.2023 - Current

Lifeguard

Kingwood Country Club
05.2023 - 10.2024

Coaching Assistant

Super Friday
08.2022 - 04.2025

Lifeguard

KCPC
05.2021 - 10.2022

High School Diploma -

HomeSchool

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