Matalyn Hernandez
Cincinnati,OH
Summary
Detail-oriented professional with extensive experience in hospitality, known for exceptional organizational skills. Proven ability to create welcoming environments that enhance guest experiences. Committed to delivering attentive service and maintaining high standards of customer satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Renzo's Trattoria & Pizzeria
San Antonio, Texas
04.2025 - 11.2025
- Welcomed guests upon arrival and ensured a pleasant dining experience.
- Coordinated seating arrangements to enhance restaurant flow and maximize guest comfort.
- Addressed guest inquiries effectively to enhance their overall dining experience.
- Managed reservation system to effectively accommodate walk-ins and special events.
- Maintained organization of menus and promotional materials for guest convenience.
- Supported event planning by coordinating seating and fulfilling special requests.
- Monitored lobby area to ensure cleanliness and comfort for waiting guests.
- Took reservations over phone and in person.
Education
High School Diploma -
Liberty University Online Academy
Lynchburg, VA05-2022
Skills
- Guest relations
- Telephone reception
- Customer service
- Time management
- Communication skills
- Team collaboration
- Attention to detail
- Organizational skills
- Adaptability
- Reservation coordination
Timeline
Host
Renzo's Trattoria & Pizzeria
04.2025 - 11.2025
High School Diploma -
Liberty University Online Academy