Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Matar Dahan

Addison

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed through years of experience working with guests of all backgrounds. Proven ability to enhance guest engagement and satisfaction through personalized service and relationship building. Quick to adapt in fast-paced environments, consistently delivering memorable dining experiences while resolving customer concerns effectively.

Overview

4
4
years of professional experience

Work History

Server

Darden Inc
09.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Nursing Assistant

Prestonwood Rehabilitation & Nursing Center
09.2021 - 10.2023
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Documented care actions by completing records and logs in medical software system.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

Nursing

Collin College
Plano, TX
05-2022

Skills

  • Strong work ethic
  • Sales expertise
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Building relationships with customers
  • Curating a fantastic dining experience
  • Quick to learn new skills
  • Working in a fast paced environment
  • Proficient in documenting important information

Additional Information

Highly motivated individual who is very coachable and loves to take in new knowledge. Seeking to learn, grow, and enhance skillset to help both employers and clients alike thrive.

Languages

English
Native or Bilingual
Hebrew
Native or Bilingual
Spanish
Limited Working

Timeline

Server

Darden Inc
09.2022 - Current

Nursing Assistant

Prestonwood Rehabilitation & Nursing Center
09.2021 - 10.2023

Nursing

Collin College

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