Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Chácara São José
Alfredo Vasconcelos, Minas Gerais
03.2020 - 08.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Waiter
Roselanche
Barbacena, Minas Gerais
01.2019 - 01.2020
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Used cash registers and credit card machines to cash out customers.