Summary
Overview
Work History
Education
Skills
Timeline
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Mathew Ajamian

Lock Haven,PA

Summary

Dynamic Sales Professional with a proven track record at Stocker GMC, enhancing customer satisfaction and loyalty through exceptional service and after-sales support. Skilled in sales and marketing strategies and objection handling, I excel in identifying customer needs and delivering optimal solutions. Demonstrated leadership in quality improvement and team training, driving efficiency and product excellence at First Quality Products.

Sales professional with proven track record in driving revenue growth and building strong client relationships. Well-versed in strategic selling, negotiation, and market analysis. Known for fostering team collaboration and adaptability in dynamic environments. Demonstrates strong communication, analytical, and problem-solving skills, consistently delivering impactful results.

Overview

8
8
years of professional experience

Work History

Sales Professional

Stocker GMC
05.2024 - Current
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Quality Leader

First Quality Products
11.2022 - 05.2024
  • Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
  • Collaborated with suppliers to improve material quality, reducing defects and increasing product reliability.
  • Championed a proactive approach to risk management within the organization, mitigating potential issues before they impacted product quality or safety.
  • Enhanced production efficiency by optimizing manufacturing processes and improving overall product design.

Quality Technician

First Quality Products
11.2020 - 11.2022
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Technician

First Quality Products
10.2017 - 11.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Crew Trainer

McDonalds
08.2016 - 07.2017
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

No Degree - Business Administration

University of Arizona
Tucson, AZ

High School Diploma -

Central Mountain High School
Mill Hall, PA
06-2017

Skills

  • Objection handling
  • Sales expertise
  • Point of sale operation
  • Sales and marketing strategies
  • Cold-calling
  • Deal structuring
  • Open-mindedness

Timeline

Sales Professional

Stocker GMC
05.2024 - Current

Quality Leader

First Quality Products
11.2022 - 05.2024

Quality Technician

First Quality Products
11.2020 - 11.2022

Technician

First Quality Products
10.2017 - 11.2020

Crew Trainer

McDonalds
08.2016 - 07.2017

No Degree - Business Administration

University of Arizona

High School Diploma -

Central Mountain High School

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Mathew Ajamian