MATHEW ORTIZ
San Antonio,TX
Summary
Motivated Finance student driven to gain experience and knowledge. Able to work in a team and individual environment. In Addition, prioritize customer service with strong analytical skills. Well-versed in business operations. Flexible, hardworking and eager to listen, learn and support superiors.
Overview
4
4
years of professional experience
Work History
Back End Manager
The Wash Tub
07.2022 - Current
- Delegated and assigned tasks to back-end team
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Managed and motivated employees to be productive and engaged in work.
Owner/Operator
Elite Mobile Wash
06.2020 - 07.2022
- Put together realistic budgets based on costs and fees for successfully operating the business
- Kept all work area and equipment functional and well-organized to promote business performance
- Consulted with customers to assess needs and propose optimal services
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Cashier/Bilingual Customer Service Representative
Walmart
08.2021 - 12.2021
- Maintained awareness of surroundings and secured cash to minimize loss potential
- Answered product questions using knowledge of sales and store promotions
- Maintained customer satisfaction with quick and professional handling of product returns
- Greeted customers entering store and responded promptly to customer needs.
Education
Associates degree: General Studies -
Odessa College
High School Diploma -
Odessa High School
BBA: Finance -
The University Of Texas At San Antonio
05.2024
Skills
- Fluent in Spanish
- Proficient in Microsoft word
- Customer Service
- Proficient in Excel
- Money Handling
- Client Relations
Affiliations
- Student Business Council - Member
- Sigma Chi Fraternity - Financial Manager
Timeline
Back End Manager
The Wash Tub
07.2022 - Current
Cashier/Bilingual Customer Service Representative
Walmart
08.2021 - 12.2021
Owner/Operator
Elite Mobile Wash
06.2020 - 07.2022
Associates degree: General Studies -
Odessa College
High School Diploma -
Odessa High School
BBA: Finance -
The University Of Texas At San Antonio