MATHEW SMETAK
Hector,MN
Summary
Cultivated strong relationships with customers to enhance service delivery. Championed customer needs by providing tailored solutions. Demonstrated reliability and commitment to supporting both company and consumer during critical times.
Overview
16
16
years of professional experience
Work History
Property Manager
Mbg Property Management
Redwood Falls, MN
01.2025 - Current
- Supported daily office operations by organizing schedules and managing correspondence. Assisted team members with administrative tasks to enhance productivity. Coordinated meetings and events to facilitate effective communication.
- Assisted in processing payroll for employees on a bi-weekly basis. Supported the maintenance of accurate payroll records and documentation. Helped resolve payroll discrepancies and inquiries from staff.
- Managed leasing operations to optimize property occupancy rates.
- Cultivated and maintained strong client relationships to enhance customer loyalty.
- Managed comprehensive budgeting processes to ensure financial accuracy and accountability.
- Assisted in developing marketing materials to support campaigns. Collaborated with team members to execute promotional events. Provided administrative support for marketing initiatives.
- Executed administrative tasks to ensure efficient office operations.
- Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to the organization of project documentation for easy access.
- Orchestrated scheduling processes to optimize resource allocation.
Inside Sales Representative
Tiger Tough
Vesta, MN
11.2022 - 12.2024
- Developed strong customer relationships to drive repeat business and enhance client satisfaction.
- Utilized CRM software to track sales activities and manage customer interactions effectively.
- Collaborated with cross-functional teams to ensure timely order fulfillment and delivery.
- Conducted market research to identify new sales opportunities and inform strategic decision-making.
Sales Representative
Insurance Brokers of Minnesota
Redwood Falls, MN
12.2019 - 11.2022
- Led sales team in achieving monthly targets through strategic planning and performance analysis.
- Developed training programs to enhance team skills and improve overall sales effectiveness.
- Implemented customer relationship management (CRM) system for streamlined communication and tracking.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
Customer Experience Manager
NTS
Redwood Falls, MN
09.2018 - 12.2019
- Cashier
- Inbound/ outbound sales calls
- Sales visits
- Customer follow ups
- Data entry
- Customer service
Inside Sales Representative
K & M Manufacturing Co.
Renville, MN
09.2016 - 09.2018
- Customer service
- Complete sales orders
- Work with outside sales reps
- Inbound/ outbound phone calls
- Marketing
- Cold calls
- Data entry
Inventory Manager
Daktronics Inc
Redwood Falls, MN
03.2015 - 09.2016
- Manage a crew
- Cycle counts
- Receiving
- Data entry
- Computer inventory systems
- Work with the production departments and leads
- Deliver parts
- Forklift
- Delivery truck
- Scheduling
- Customer
Process Operator
Hutchinson Technology Inc
Hutchinson, MN
11.2013 - 03.2015
- Machine operator
- Data entry
Department Manager Customer Service
Runnings
Redwood Falls, MN
06.2010 - 07.2013
- Customer service
- Displays
- Freight
- Cleaning and maintenance
- Forklift
- Cashiering
- Managing a crew
- Maintaining a retail department
Education
Bachelor of Science - Multidisciplinary Studies
Liberty University
Lynchburg, VA01-2010
Diploma - Sales and Marketing
Ridgewater College
Willmar, MN01-2008
Skills
- Customer service
- Lead prospecting
- Administrative tasks
- Time management
- Inbound/ outbound phone calls
- Budgeting
- Payroll
- Managing a Team
- Yardi
- Office Management
- Client relations
- Property management
Timeline
Property Manager
Mbg Property Management
01.2025 - Current
Inside Sales Representative
Tiger Tough
11.2022 - 12.2024
Sales Representative
Insurance Brokers of Minnesota
12.2019 - 11.2022
Customer Experience Manager
NTS
09.2018 - 12.2019
Inside Sales Representative
K & M Manufacturing Co.
09.2016 - 09.2018
Inventory Manager
Daktronics Inc
03.2015 - 09.2016
Process Operator
Hutchinson Technology Inc
11.2013 - 03.2015
Department Manager Customer Service
Runnings
06.2010 - 07.2013
Bachelor of Science - Multidisciplinary Studies
Liberty University
Diploma - Sales and Marketing
Ridgewater College