Mathias Madray
Tampa,FL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base while using background in pharmaceutical and clinical sciences to establish rapport and align myself as an asset to prospective clients.
Overview
7
7
years of professional experience
Work History
Virtual BioPharmaceutical Account Manager
Syneos Health-Lundbeck Pharmaceuticals
08.2022 - 12.2023
- Virtual B2B sales role launching Vyepti a Buy and Bill and Specialty pharmacy drug for chronic migraine using Veeva CRM.
- Skilled at conducting thorough research to pinpoint the appropriate contacts within organizations, resulting in streamlined communication and enhanced client engagement
- Effectively communicated pharmaceutical product benefits using a patient centered approach to prospective health care providers through calls, emails, and virtual presentations while successfully navigating the complex regulatory landscape of the pharmaceutical industry.
- Full cycle sales role including addressing problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Insurance Service Representative
Geico
07.2021 - 03.2022
- Worked to accommodate a diverse set of inbound insurance requests while maintaining compliance with insurance industry standards.
- Proficiently translated intricate insurance information and policies into easily comprehensible terms for customers with no prior knowledge of insurance.
Aeromed Communications Manager
Tampa General Aeromed
12.2020 - 07.2021
- Leadership focused on standardization and open communication in managing a 10 person aeromedical dispatch center controlling 4 air ambulances across the state of Florida.
- Developed an improved Quality-Improvement process focused on employee accountability which resulted in 100% of team quality indicators being met within the first month of implementation.
EMT Communication Tech
Tampa General Aeromed
02.2019 - 02.2021
- Supervised response prioritization and triaged patients of public emergency and interhospital calls to effectively dispatch four air ambulance units.
Combat Medic
U.S Army Reserves
06.2017 - 06.2023
- Responsible for unit medical training by monitoring recent medical advances in order to disseminate and train on new practices within trauma medicine via presentations and scenario based training.
- Charge Medic of 319th Medical Detachment
- Trained to provide medical care and treatment to patients ranging from life-threatening conditions to supportive patient care.
- Certificate of Achievement from the U.S Surgeon General for graduating medic school within the top 5% of the class.
Education
Master of Science - Pharmaceutical Nanotechnology
University of South Florida
Tampa, FL 05.2001 -
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL 05.2001 -
Publications
- Madray, M., Pathak, Y., & Sneed, K. (2022). Nanotechnology applications in controlling hemorrhage. Medicon Medical Sciences, 4(3). https://doi.org/10.55162/mcms.04.108
Timeline
Virtual BioPharmaceutical Account Manager
Syneos Health-Lundbeck Pharmaceuticals
08.2022 - 12.2023
Insurance Service Representative
Geico
07.2021 - 03.2022
Aeromed Communications Manager
Tampa General Aeromed
12.2020 - 07.2021
EMT Communication Tech
Tampa General Aeromed
02.2019 - 02.2021
Combat Medic
U.S Army Reserves
06.2017 - 06.2023
Master of Science - Pharmaceutical Nanotechnology
University of South Florida
05.2001 -
Bachelor of Science - Biomedical Sciences
University of South Florida
05.2001 -