Mathieu St Thomas
Indianapolis,IN
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations across roles at Academy Sports and Outdoors, Parsifal Corporation, and more. Skilled in customer service and time management, I've consistently improved efficiency and upheld high standards of professionalism and courtesy, contributing to increased business opportunities and operational excellence.
Overview
13
13
years of professional experience
Work History
Cashier
Academy Sports and Outdoors
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Transportation Specialist
Parsifal Corporation
09.2018 - Current
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Responding to all email communications within 24 hours of receiving them.
- Managed financial and insurance aspects of household goods shipments daily to ensure adequate protection in transit.
Dishwasher
River Jack Tavern
01.2022 - 01.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Laundry Operator
Oak Grove Center
02.2012 - 09.2018
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
- Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
- Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
- Improved laundry efficiency by implementing a systematic approach to sorting, washing, and folding garments.
Education
Associate Of Applied Science - Paralegal
Purdue University Global
Lewiston, ME06.2011
Associate Of Applied Arts - Liberal Studies
Kennebec Valley Community College
Fairfield, ME12.2010
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Basic Math Competence
- Operating computer systems effectively
Timeline
Cashier
Academy Sports and Outdoors
06.2024 - Current
Dishwasher
River Jack Tavern
01.2022 - 01.2024
Transportation Specialist
Parsifal Corporation
09.2018 - Current
Laundry Operator
Oak Grove Center
02.2012 - 09.2018
Associate Of Applied Science - Paralegal
Purdue University Global
Associate Of Applied Arts - Liberal Studies
Kennebec Valley Community College