Mathilda Munoz
Los Banos,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Seven Eleven
Los Banos, California
10.2021 - 04.2024
- Teamwork and CollaborationWritten Communication
Interpersonal Communication
Teambuilding
Active Listening
Flexible and Adaptable
Data Entry
Self-Motivated
Multitasking Abilities
Dependable and Responsible
Excellent Communication
Decision-Making
Making sure the store is ready for routine check up such as audits.Help with putting are inventory away onWednesday and Saturday. As a seven eleven sales associate. I've worked side by side with both the the store and assistant manger, l've help with interpersonal development, operating store functions.such as upselling promo items. - Managed cash register operations and processed customer transactions efficiently.
- Stocked shelves and ensured product displays were organized and appealing.
- Maintained cleanliness of the store and adhered to safety standards.
- Collaborated with team members to achieve daily sales goals and objectives.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Used technology resources to assist customers in locating and selecting items.
Stocking Associate
Walmart
Los Banos, CA
04.2021 - 10.2021
- Stocked shelves with products to ensure availability for customers.
- Organized storage areas for efficient inventory management and access.
- Assisted in unloading deliveries and sorting merchandise for the sales floor.
- Maintained cleanliness and orderliness in stockrooms and aisles.
- Collaborated with team members to optimize restocking processes.
- Followed safety procedures while handling equipment and materials.
- Assisted customers in locating products on the shelf or in the backroom.
- Arranged product on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Provided excellent customer service by responding courteously to inquiries.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Inspected items received for damage or other issues.
- Moved items to designated warehouse areas.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Assisted customers with carrying large purchases out of the store.
- Restocked damaged goods onto shelves after repairs had been made.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Skills
- Cash handling
- Inventory management
- Customer service
- Visual merchandising
- Team collaboration
- Conflict resolution
- Time management
- Active listening
- Effective communication
- Problem solving
- Adaptability
- Goal oriented
- Product demonstrations
- Sales forecasting
- Listening skills
- Product sales
- Relationship building
- Energetic self-starter
- Self-checkout assistance
- Adapt to diverse groups
Timeline
Sales Associate
Seven Eleven
10.2021 - 04.2024
Stocking Associate
Walmart
04.2021 - 10.2021