Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Matia Ferguson

Matia Ferguson

Mount Vernon,NY

Summary

Dynamic and results-driven professional with a strong background in customer service and problem-solving. Proven ability to enhance client satisfaction through effective communication and time management. Committed to maintaining high standards of organization and cleanliness.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

H&M Store
Yonkers, NY
09.2025 - Current

• Product Knowledge: Understanding the latest fashion trends and what H&M offers.

•Organizational Skills: Keeping the store neat and orderly.

• Problem-Solving: Addressing customer complaints and concerns.

• Adaptability: Being flexible with various tasks and situations.

•Time Management: Using time wisely to finish tasks efficiently.

• Cash Handling: Processing transactions accurately.

• Inventory Management: Monitoring stock levels effectively.

• Language Skills: Communicating with a variety of customers.

• Attention to Detail: Making sure displays and products look good.

• Stress Management: Remaining calm and productive during busy times.

Makeup Artist

Hair & Care Unisex Salon
The Bronx, NY
01.2023 - 09.2025
  • Collaborated with clients to understand their makeup preferences and achieve desired looks.
  • Applied makeup techniques for various occasions, enhancing client satisfaction and appearance.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Assisted in product selection based on skin types and personal styles, providing tailored recommendations.

Babysitter

Yvonne’s Daycare
The Bronx, NY
05.2025 - 08.2025
  • Supervised children's activities to ensure safety and engagement.
  • Assisted in planning educational games and crafts to promote learning.
  • Implemented daily routines that fostered structure and security for children.
  • Communicated effectively with parents regarding children's progress and needs.

Hairstylist

Hair & Care Unisex Salon
The Bronx, NY
01.2023 - 12.2024
  • Delivered exceptional haircuts and styles, enhancing client satisfaction and retention.
  • Provided personalized consultations, recommending suitable products and services to meet client needs.
  • Maintained cleanliness and organization of workstations, ensuring a safe and inviting environment.
  • Assisted in inventory management by tracking product usage and ordering supplies as needed.

Education

High School Diploma -

Mount Vernon Steam Academy
Mount Vernon, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

Certified Nursing Assistant (CNA)

CPR/BLS Certification

Timeline

Sales Associate

H&M Store
09.2025 - Current

Babysitter

Yvonne’s Daycare
05.2025 - 08.2025

Makeup Artist

Hair & Care Unisex Salon
01.2023 - 09.2025

Hairstylist

Hair & Care Unisex Salon
01.2023 - 12.2024

High School Diploma -

Mount Vernon Steam Academy