Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matias Caballero

Seminole,FL

Summary

Proactive and customer-focused, I excelled at Doc Ford's Rum Bar & Grille by enhancing guest experiences through exceptional service and efficient cash handling. Leveraging strong multitasking abilities and a collaborative spirit, I significantly contributed to a positive dining atmosphere, adeptly managing high-volume periods and resolving concerns swiftly, ensuring satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Server

Doc Ford's Rum Bar & Grille
12.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

FIFA Volunteer

Fifa-world-cup
11.2022 - 12.2022
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Host

The Salty Crab
06.2022 - 10.2022
  • Answered customer questions about hours, seating, and menu information.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Education

Bachelor -

Saint George School
Santa Cruz, Bolivia
11.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Menu memorization
  • Order accuracy
  • Suggestive selling

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Server

Doc Ford's Rum Bar & Grille
12.2022 - Current

FIFA Volunteer

Fifa-world-cup
11.2022 - 12.2022

Host

The Salty Crab
06.2022 - 10.2022

Bachelor -

Saint George School

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Matias Caballero