Matias Velarde
Katy,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Micheals Arts And Crafts
Katy, TX
08.2024 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Soccer Referee
U.Ssoccer Referees
Katy, TX
03.2024 - 06.2024
- Communicated with coaches, players, and other officials to maintain order on the field.
- Ensured compliance with all applicable rules and regulations of the game.
Education
High School Diploma -
Mayde Creek High School
Katy, TX05-2024
Skills
- Scheduling
- Account updating
- Complaint resolution
- Key stakeholder relationship building
- Typing proficiency
- Staff education and training
- Coordination
- Microsoft PowerPoint
Accomplishments
- Qualified for Nationals at the International Thespian Festival
Languages
Spanish
Full Professional
Timeline
Customer Service Representative
Micheals Arts And Crafts
08.2024 - Current
Soccer Referee
U.Ssoccer Referees
03.2024 - 06.2024
High School Diploma -
Mayde Creek High School
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