Summary
Overview
Work History
Education
Skills
Timeline
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Matt Bigelow

Perrysburg

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service roles at Speedway Gas Station and Allermuir USA. Proven track record of timely deliveries and high customer satisfaction ratings. Skilled in problem-solving and effective communication, ensuring smooth operations and exceptional service in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Cashier

Speedway Gas Station
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • currently working 3rd shift

Self Employed

Self
01.2022 - Current

* work as a driver for delivery services ( DoorDash,grub hub,shipt, ect.)


* customer service is strong:

DoorDash 4.92 out of 5 ratings with

2,826 deliveries so far

shipt 5 out of 5 ratings with 1,530

grocery shops so far

Grub hub 4.9 out of 5 ratings with

525 deliveries so far

Maintenance Technician

Troy Villa
09.2019 - 02.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • customer service

Shipping Supervisor

Allermuir Usa
07.2012 - 09.2019
  • Supervised shipping team of [Number] employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • started off as an employee and worked my way up
  • had a 95% success rate for deliveries being on time

Delivery Driver

S&K Delivery
06.2010 - 07.2012
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

GED -

Penta Career Center
Perrysburg, OH

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Speedway Gas Station
02.2024 - Current

Self Employed

Self
01.2022 - Current

Maintenance Technician

Troy Villa
09.2019 - 02.2022

Shipping Supervisor

Allermuir Usa
07.2012 - 09.2019

Delivery Driver

S&K Delivery
06.2010 - 07.2012

GED -

Penta Career Center
Matt Bigelow