Results-oriented District General Manager with expertise in training, coaching, and cross-functional team management. Proven ability to drive EBIT growth and enhance employee performance through strategic planning and effective communication. Strong problem-solver skilled in overseeing diverse teams and implementing operational improvements, ensuring productivity and teamwork in competitive markets.
Overview
24
24
years of professional experience
Work History
District General Manager
CORT Business Services Corporation
Kalamazoo
07.2024 - Current
Managed a diverse team of managers and staff to enhance performance and collaboration.
Provided leadership, guidance and training to store manager and staff.
Recruited, hired, trained, coached, motivated, evaluated and disciplined personnel.
Monitored inventory levels and ordered new products as needed.
Monitored progress by establishing plans, budgets and measuring results.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Evaluated current business practices in order to recommend changes or improvements.
Managed store budgets and monitored expenses to ensure cost-effectiveness.
Analyzed financial data to identify opportunities for improvement.
Resolved customer complaints efficiently and effectively.
Oversaw compliance with safety regulations and company policies across all branches.
In 2025 I was a winner of President's District Performance Circle of Excellence. This award recognizes District General managers in Individual business units that achieve superior results. We ended the year at a 26.03% EBIT beating out 8 other districts to win the award.
Head JV Basketball Coach/Varsity Assistant Coach
Mattawan Consolidated School
Mattawan
10.2023 - Current
Developed practice plans to enhance team performance and skill development.
Coordinated game strategies to maximize player strengths and opponent weaknesses.
Organized team meetings to discuss goals, strategies, and player feedback.
Assisted in Youth league for the basketball program or other school events.
Head JV Baseball Coach/Varsity Assistant Coach
Mattawan Consolidated School
Mattawan
04.2022 - Current
Developed practice schedules to enhance team performance and skill development.
Instructed players on proper techniques for batting, fielding, base running, pitching, and catching.
Provided guidance to student-athletes regarding academic progress requirements.
Attended conferences related to coaching techniques or sports medicine topics.
Scheduled games with other teams or leagues as needed.
Created a positive environment that encourages teamwork among players.
High School/Middle School Football Coach
Mattawan Consolidated School
Mattawan
08.2020 - 10.2025
Developed practice plans to enhance team skills and strategies.
Instructed players on the fundamentals of football, such as tackling, blocking, passing, and catching.
Fostered teamwork and sportsmanship among athletes during practices and games.
Mentored student-athletes in leadership, discipline, and personal growth principles.
Communicated effectively with parents about player progress and team events.
Organized game schedules and transportation for players and coaching staff.
Scheduled transportation for away games according to league guidelines.
Assistant coach for 8th grade from 2020-21. 8th grade HC in 2022. Freshman offensive coordinator in 23. JV/Varsity assistant in from 2024-25.
Operations Manager
CORT Business Services Corporation
Kalamazoo
05.2011 - 07.2024
Managed daily operations to ensure efficient workflow and service delivery.
Trained and mentored staff on best practices and company policies.
Facilitated regular team meetings to address challenges and promote collaboration.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
2016 Winner of the President's Distribution Circle of Excellence Award. This was awarded to the district who embodies excellence in Customer service, Cost Efficiencies and safety. Kalamazoo beat out 23 other districts for this award.
Delivery Manager
CORT Business Services Corporation
Kalamazoo
07.2002 - 05.2011
Communicated with clients to address delivery concerns and expectations.
Coached delivery teams to take accountability for delivery, risk and issue management.
Facilitated execution roadmaps to promote continuous improvement, knowledge sharing, teamwork, collaboration and positive employee experiences.
Created detailed project plans outlining milestones, deliverables, timelines, resources needed, cost estimates, and quality standards.
Inspected deliveries for improper preparation and resolved concerns quickly to maintain schedules.