Matt Henderson
North Fort Myers,United States
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
2027
2027
years of professional experience
Work History
Bartender Shift Manager
Stones Throw
Cape Coral, FL
04.2025 - Current
- Directed daily bar operations while ensuring strict adherence to health and safety regulations.
- Facilitated training and mentorship for new bartenders in mixology techniques and customer service excellence.
- Oversaw inventory management, placing orders to optimize stock levels and minimize waste.
General Manager
Cava Grill
Sarasota, FL
2023 - 12.2024
- Led operational strategy to enhance customer experience and streamline service standards.
- Developed training programs for staff, improving team performance and service delivery.
- Implemented cost control measures, resulting in increased profitability while maintaining product quality.
Food and Beverage Manager
Key West Express
Fort Myers Beach, FL
10.2020 - 04.2023
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
District Manager
Alsco Linen & Uniform Rental Service
09.2018 - 06.2021
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Supervised 400 locations to enforce high-quality standards.
Owner/Operations Manager
Adirondack Chocolatier
01.2014 - 01.2021
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Studied latest trends to add new merchandise to product lineup, improving sales revenues.
General Manager
Zoe's Kitchen Inc.
01.2016 - 09.2018
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Regional Sales Manager
Panera Bread
06.2007 - 01.2014
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
General Manager
Melting Pot
03.2006 - 12.2007
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Designed modern employee recognition program which boosted productivity and improved morale.
General Manager
Smokey Bones Bar & Fire Grill
01.2001 - 02.2006
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
Education
High School Diploma -
Cypress Creek High School
Orlando, FLBachelor of Science - Business Administration
University of Central Florida
Orlando, FLSkills
- Budgeting
- Inventory Control
- Staff Development
- Market Strategy
- Quality Management
- Training Programs
Timeline
Bartender Shift Manager
Stones Throw
04.2025 - Current
Food and Beverage Manager
Key West Express
10.2020 - 04.2023
District Manager
Alsco Linen & Uniform Rental Service
09.2018 - 06.2021
General Manager
Zoe's Kitchen Inc.
01.2016 - 09.2018
Owner/Operations Manager
Adirondack Chocolatier
01.2014 - 01.2021
Regional Sales Manager
Panera Bread
06.2007 - 01.2014
General Manager
Melting Pot
03.2006 - 12.2007
General Manager
Smokey Bones Bar & Fire Grill
01.2001 - 02.2006
General Manager
Cava Grill
2023 - 12.2024
High School Diploma -
Cypress Creek High School
Bachelor of Science - Business Administration
University of Central Florida