Matt Lufkin
North Olmsted,OH
Summary
Dynamic and results-oriented professional with a proven track record at The Ohio State University, skilled in mail and call handling and client interaction. Demonstrated excellence in high-pressure environments, showcasing exceptional prioritization of work, along with a meticulous attention to detail has consistently enhanced service quality and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office Assistant
The Ohio State University
Columbus, Ohio
01.2024 - Current
- Provided customer service support via phone.
- Interacted with clients to resolve issues or answer questions regarding the services rendered by the company.
- Sorted through incoming mail and packages to distribute to the correct personnel.
- Participated in team meetings, providing input and suggestions on organizational practices.
Line Cook
Railroad Brewing Company
Avon Lake, Ohio
01.2024 - 07.2025
- Adapted well under pressure in high-volume environments while maintaining focus on quality execution.
- Managed multiple tasks simultaneously, without compromising product quality or service times.
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Worked with other members of the kitchen staff to ensure efficient service.
- Memorized restaurant recipes to prepare dishes accurately and quickly.
- Stocked and maintained prep stations to reduce wait times, and shortages.
- Opened or closed kitchen, as dictated by department scheduling.
Education
Bachelor of Science - Controlled Environment Agriculture
The Ohio State University
Columbus, OH12-2027
Skills
- Mail handling
- Call handling
- Content Editing and Proofreading
- Client interaction
- Work Prioritization
Certification
- I have a 10 Hour General Industry Safety and Health
References
References available upon request.
Timeline
Office Assistant
The Ohio State University
01.2024 - Current
Line Cook
Railroad Brewing Company
01.2024 - 07.2025
Bachelor of Science - Controlled Environment Agriculture
The Ohio State University
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