Matt McMahon
Gig Harbor,WA
Summary
Proactive account manager with a focus on relationship building and business development. Experience managing client accounts and coordinating projects to achieve high customer satisfaction and drive sales success.
Overview
2027
2027
years of professional experience
Work History
Sales Consultant
Peninsula Subaru
Bremerton, WA
12.2025 - Current
- Managed customer relationships from initial inquiry through vehicle delivery and post-sale follow-up, maintaining a 93% customer satisfaction rate.
- Consulted with customers to identify needs, recommend vehicle solutions, and guide purchasing decisions while building long-term trust and rapport.
- Negotiated pricing, financing, and trade-in options while balancing customer satisfaction with dealership business objectives.
- Maintained accurate CRM records, managed lead follow-up, and coordinated with finance and service teams to keep opportunities moving through the sales pipeline.
Founder / Artist
Seratona
Los Angeles, CA
01.2025 - Current
- Founded and manage an independent electronic music brand, overseeing branding, marketing, release strategy, and long-term business development.
- Built and maintained relationships with artists, promoters, venues, and creative partners, including securing a 3-show contract with White Pass Ski Resort.
- Led end-to-end project management for music releases, coordinating production timelines, visual assets, and promotional campaigns.
- Developed digital marketing and social media strategies to grow audience engagement and strengthen brand recognition across multiple platforms.
Account Manager /Outside Sales Representative
LeadGrove
Gig Harbor, WA
01.2025 - 12.2025
- Managed a portfolio of commercial and residential client accounts, serving as the primary point of contact while building long-term customer relationships.
- Generated new business through proactive cold outreach and warm lead follow-up, maintaining a healthy sales pipeline and expanding the client base.
- Conducted regular client meetings to identify needs, negotiate service agreements, resolve issues, and grow existing accounts through consultative selling.
- Managed customer communications and CRM activities while collaborating with internal teams to ensure successful project delivery and high customer satisfaction.
Tradeshow Installer
Nth Degree
San Diego, CA
01.2024 - 07.2025
- Installed and dismantled large-scale trade show booths and exhibits, coordinating with cross-functional teams to meet strict event deadlines.
- Operated forklifts and scissor lifts to safely move, stage, and position materials while supporting efficient event setup and teardown.
- Managed logistics including freight handling, packaging, labeling, and shipment preparation to ensure accurate and timely delivery of event materials.
- Worked directly with exhibitors, vendors, and team members to solve on-site challenges and deliver successful event execution in fast-paced environments.
Bartender/Restaurant Server
House of Blues • Union Kitchen & Tap • Cannonball
San Diego, CA
2021 - 2025
- Executed exceptional customer service in high-volume restaurant and live entertainment settings, ensuring guest satisfaction during fast-paced shifts.
- Cultivated strong relationships with guests through effective communication, problem-solving, and personalized service.
- Oversaw cash handling, POS transactions, and order accuracy while ensuring operational efficiency under pressure.
- Collaborated with kitchen, bar, and management teams to ensure smooth operations and consistently exceed customer expectations.
Education
Bachelor of Science - Business Management
San Diego State University
San Diego, CA05-2023
Skills
- Account Management
- Customer Relationship Management
- Relationship Building
- Project Coordination
- Business Development
- Client Retention
- Communication
- Time Management
Timeline
Sales Consultant
Peninsula Subaru
12.2025 - Current
Founder / Artist
Seratona
01.2025 - Current
Account Manager /Outside Sales Representative
LeadGrove
01.2025 - 12.2025
Tradeshow Installer
Nth Degree
01.2024 - 07.2025
Bartender/Restaurant Server
House of Blues • Union Kitchen & Tap • Cannonball
2021 - 2025
Bachelor of Science - Business Management
San Diego State University