Dynamic IT leader with extensive experience at Fox Television Stations Inc., specializing in driving cloud transitions and optimizing IT infrastructure. Demonstrated proficiency in project management and IT compliance, resulting in marked operational efficiency improvements. Recognized for exceptional mentorship abilities and strategic vendor negotiations, leveraging expertise in Azure and IT service management to implement innovative digital solutions. Career objectives include further enhancing organizational capabilities through advanced technology integration.
Overview
20
20
years of professional experience
Work History
IT Consultants projects
HMM Corp, LLC
01.2024 - Current
Providing Technology Consultants for clients in the southern California locations for Accountants Office, Car Dealers, Dental offices, Medical offices
Transforming their network infrastructure from local to cloud and providing secure guests and office staff WIFI solutions
Projects manager taking projects for clients ensuring the delivery and risk management are met providing timeline, cost effective, vendors negotiation and installation of network gears and enrapture, converting telephony to Zoom and Short Tel cloud
Installing servers, and workstations providing remote solutions, also adding cloud backup solutions for disaster recovery
Upgrading existing infrastructure, working with vendors on Internet pipes upgrades setups Installing surveillance monitoring systems for clients
Providing support and guidance to start up IT teams, training, Mentor
And mentoring a growing team
Owning and developing our IT Operations, including IT Support, Helpdesk and In-Office experiences
Monitoring IT risks and implementing controls to protect data security and business continuity
Technology Manager/Projects Manager
Trinity Property Consultants
Irvine, CA
06.2016 - 12.2023
Technology Management and Analyst, Making effective decisions on projects when presented running multiple projects and the same time, monitoring the timeline, cost effective and, Vendors and resources management
Management and team leader driving the team to improve the service level and conducting training and mentoring the team, meetings, discussing TTL and SLA in ticketing systems
Managing software and hardware inventory keeping up to date with firewalls security and OS updates on an enterprise level
Leading and mentoring a growing team of 4 IT professionals, providing guidance, training, and support
Owning and developing our IT Operations, including IT Support, Helpdesk and In-Office experiences
Owning and developing our long term IT Roadmap, supporting the company as we grow and innovate
Establishing and enforcing IT policies, procedures, bringing rigor to our company processes
Monitoring IT risks and implementing controls to protect data security and business continuity
Fostering strong relationships with stakeholders and ensuring their IT needs are met and aligned with the company's strategy
Managing the IT staff of 12 users, Helpdesks, Network Administrators, Desktop support team
Implementing Assets and accounts inventory for more than 5000 accounts and services nationwide
Moving the companies remote locations from home style routers to secure network business model Firewalls/Routers/and cloud managed routers/WIFI, MPLS, PTP
Setting up policies and processors for the IT team to standardize the hardware throughout the company nationwide
Negotiating with vendors to purchase the most cost savings equipment for the company
Auditing service accounts for the company saving thousands of dollars on the monthly services Internet, Phones
Implementing projects, Planning, Budgeting, hands-on upgrading and changing the telephony from local systems to Zoom cloud telephony for 300 locations more than 2000 phones nationwide
Completing the total cloud operation transition by utilizing Azure cloud, Office365 suit with mobility allowing the staff to have a 100% remote operation before pandemic
Working with vendors and ISPs to provide and implement secure internet connection for all 300 sites
Training the IT team on new applications as part of the O365 suit including Exchange online, SharePoint, OneDrive for Business and mobility during the transition to run a full admin support in-house
Design Coordinate and implement an in-house training for the 2000 employees on end user O365 packages
Managing the services, auditing, implementing new services, and setting up portals for the services to bring the cost of the services down, Fiber, Phones, Internet, working with vendors to resolve complicated network issues
Expert with WatchGuard products setup, installation, support and troubleshooting issues transforming networks to be cloud managed and deployment all remotely
Bringing IT support to the next level by training and communication with the team to elevate it department's reputation to be rated the best IT services providers
Project management for more than 300 sites, Coordinating teams together, implementing and configuration for all kind of network low voltage, Fiber and CCTV sites
For new developments and upgrading existing infrastructure
Implementing and monitoring the onboarding and of boarding process and policy's for the company nationwide
Traveling to the remote offices to audit, upgrade and implement a secure network and WIFI infrastructure securely connected to the corporate office network
Train the team to be more productive on time and project management and workflow
The ability to work with the company's VPs, Directors, Managers and staff by having respectful and outstanding personality for an excellent customer service
Implementing Backup, and disaster recovery guidelines and set up online, governance setting up Azure Sync and monitoring the process on a daily bases
Outstanding technical problem solving on all Infrastructure and desktop issues, servers, cloud connectivity
Implementing projects for many location nationwide for new office or office renovations planning, designing, cabling low voltage and fiber for network and WIF- CCTV, Cameras and LAN/WAN connectivity
Analyzing projects for the cost and budgeting working with multiple vendors to get the best cost for the project
Part of the management team to setup the company annual conference stage in Las Vegas working with Audio and Video production engineer setting up presentations and run down scripts
Implemented and managed EPO, MacAfee, McAfee Cloud, Azure Microsoft defender
IT Manager/Project Manager
Fox Television Stations Inc. KTTV-KCOP-My13
Los Angeles
08.2008 - 03.2016
Company Overview: Los Angeles
Systems Technical Manager providing leadership for IT infrastructure
Managing software and hardware inventory keeping up to date with firewalls security and OS updates on an enterprise level
Expert of the latest technology for IT systems and management, expert of Microsoft Office Suite or related software plus training
Outstanding organizational skills and attention to detail, analytical and management skill, excellent interpersonal skills
Through understanding of IT and practical applications to support the company's goals
Strong communication and enforcing the companied guidelines and rules
Managing projects for the company Deploying Systems, Detail-oriented mindset with excellent problem-solving skills
Projects Management role for systems upgrades, new standards testing software and hardware implementation new Images for deployment throughout the company
Sox reports and compliance testing for all IT systems providing reporting to the GM and CFO
Setting up budget for the stations foreseen upgrades and new developments
Implementing CCTV, structure and low Voltage cabling projects
Working with many vendors and service providers as I am a premier engineer with multi CCTV companies like, Spectrum, Comcast Business Cox TV and network, IP and telephony
MPLS, PTP implementations working with ISPs and complete projects and installation
Administer for Windows Desktops and user base using Active Directory tools
Supervised efficiency upgrades through new hardware deployment
Monitor Enterprise network issues nationwide support and problem solving maintaining health of network on MPLS and PPTP
Performed email administration and email client setup using Outlook over exchange
Proving System and Network Support for day to day issues throughout the client network configuring hardware, software nationwide using remote tools
Performed configuration and installation of CISCO equipment, Routers, Switches, Wireless setup and security
Configure and Maintain VPN access to the users though out the company
Install new workstations on the DC and fixing issues with trust relation between the Computer and the DC
Set up Telco Systems for nationwide data communications setup internal and external DSU/CSU on Cisco Routers
Reporting changes on AD for and Network for Sox Compliance
Working with VPS, AVPS, Management through out the company
Los Angeles
Sr. IT Support Specialist
LPL Financial Corp - Modes
07.2008 - 12.2008
Project Leader for nation wide branches installing software and certifying hard ware for all Computers and Laptops
Performed configuration and installation of Hardware and Software
Administered the Enterprise-wide Windows user base using Active Directory
Supervised efficiency upgrades through new hardware deployment
Installed workstations for Windows applications
Performed email administration and email client setup
Performed project management tasks and coordinated branch moves and new branch installations
Systems and Network Engineer - Consulting
COTT Beverages Consulting -Ajilon
01.2007 - 07.2008
Project Leader for nationwide branches installing software and certifying hard ware for all Computers and Laptops
Performed configuration and installation of Hardware and Software Servers, PC's Laptops and Network Cisco equipment
Providing support for Users, managers, Helping technical training to the IT staff, Helpdesk and field Service
Managed projects for infrastructure enhancements in computer rooms, and the Data Center
Administered the Enterprise-wide Windows user base using Active Directory
Supervised efficiency upgrades through new hardware deployment
Monitored Enterprise network issues nationwide support and problem solving
Taking on Telco upgrade projects PTP frame relay to MPLS, nationwide and Data circuits speed upgrades
Setting up routers and switches
Installed workstations for Windows applications
Set up Telco Systems for nationwide data communications setup DSU/CSU
Performed email administration and email client setup
Performed project management tasks and coordinated branch moves and new branch installations
Performed project management tasks for Data and Voice setups nationwide
Enterprise Sr. Network Systems Admin - Project Management
APRIA HEALTHCARE
03.2006 - 07.2008
Performed project management tasks and coordinated branch moves and new branch installations
Performed project management tasks for Data and Voice equipment LAN, WAN setups nationwide
Responsible for the implementation and administration Windows Servers, Cisco Routers, Switches and Cisco works with layer 2 and 3 networks Installation, Management and Support
Perform monitoring, set up, configuration and support of a variety of CISCO equipment on day-to-day tasks using Cisco works, OS upgrades, Network Analyst and Monitoring using Monitoring tools ex: Netview, Solarwinds, Cisco Works and other monitor applications
Performed project management working with 3rd party vendors providing support to over 600 branches nationwide via Wide Area Network, Circuits Monitor and working with Telco trouble shooting problems
Established project roles and assignments for new branches to set up the necessary network infrastructure
Worked with Telco activating, Upgrading and troubleshooting data circuits configuring DSUs, CSUs, WAN protocols BPG, MPLS and LAN IEGRP
Managed projects for infrastructure enhancements in computer rooms, and the Data Center
Administered the Enterprise-wide Windows user base using Active Directory
Supervised efficiency upgrades through new hardware deployment
Monitored Enterprise network issues nationwide support and problem solving
Coordinating Circuits upgrade projects Up speed bandwidth and changing WAN Protocol from PTP to MPLS
IT Consulting - Sr. Network Administrator
TEXAS INSTRUMENTS - WIRELESS DIVISION
10.2004 - 03.2006
Performed Windows Administration working with hi end engineers and management problem solving for Desktops, Server, Laptops, Printers, all Computer systems and network Cisco Routers, Switches, Telecom, DSU, CSU equipment using recovery tools and hardware replacement
Supervised efficiency upgrades through new hardware deployment
Installed Servers, CISCO Network Equipment, 2600,3700, 2900, 4500, and 6500
Developed new users profiles
Organized system backups
Education
4 years - Computer SCIENCE
UCLA
01.2000
2 Years College - Computer Systems Micro Computer Networking and Desktop Management Computers Microsoft Software
OCC
Skills
Office365
Azure
Azure Sync
Cloud Applications
Exchange Online
Microsoft Office 2000/ XP/ 2003
Adobe Photoshop/ Acrobat
Norton Antivirus
Lotus Notes
What's Gold
MacAfee
Visio
Packet PC
Palm
Blackberry
Remedy
Microsoft Access
Excel
PowerPoint
Project
CD Burn
Ghost Imaging
Layer 6 and 7 software setup
CISCO Works
Cisco OSI and OS upgrade
Tivoli Net View
Solarwinds Network Monitoring
Spam Software Monitor Tipping Point
Servers
Switches
Routers
Firewalls
Desktops
Laptops
Backups restore
IT risk management
Access point installation
IT asset management
Project management
Multi-site hardware deployment
IT change management
Cybersecurity expertise
Business analysis
Uptime management
IT governance
Needs assessment
Digital solutions
Wide area networking
IT infrastructure
Disaster Recovery
Purchasing
Inventory management
Wireless Management
Data analytics
Equipment configuration
Bring your own device (BYOD) management
Network administration
IT vendor management
IT compliance
ITIL framework
Mobile device fleet management
IT service management
IT resource use
Information security
IT system development
Information technology infrastructure
Accomplishments
Nominated for Best Executive IT Tech and Management Award, Cox Communications, San Diego, 2020
Timeline
IT Consultants projects
HMM Corp, LLC
01.2024 - Current
Technology Manager/Projects Manager
Trinity Property Consultants
06.2016 - 12.2023
IT Manager/Project Manager
Fox Television Stations Inc. KTTV-KCOP-My13
08.2008 - 03.2016
Sr. IT Support Specialist
LPL Financial Corp - Modes
07.2008 - 12.2008
Systems and Network Engineer - Consulting
COTT Beverages Consulting -Ajilon
01.2007 - 07.2008
Enterprise Sr. Network Systems Admin - Project Management
APRIA HEALTHCARE
03.2006 - 07.2008
IT Consulting - Sr. Network Administrator
TEXAS INSTRUMENTS - WIRELESS DIVISION
10.2004 - 03.2006
4 years - Computer SCIENCE
UCLA
2 Years College - Computer Systems Micro Computer Networking and Desktop Management Computers Microsoft Software