Matt Novotchin
Chattanooga,TN
Summary
Dynamic Sales Consultant with a proven track record at Renewal By Anderson, excelling in customer relationship building and persuasive communication. Mastered consultative sales, exceeding sales quotas and enhancing customer retention through expert product knowledge and objection handling. Fostered strong client trust, significantly contributing to brand loyalty and team success.
Overview
22
22
years of professional experience
Work History
Sales Consultant
Renewal By Anderson
10.2002 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Maximized customer retention by resolving issues quickly.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Presented professional image consistent with company's brand values.
Education
High School Diploma -
Orange High , Kern Valley High Schools
Orange, CA09-1986
Skills
- Time management
- Customer relationship management
- Objection handling
- Product and service sales
- Persuasive communication
- Closing techniques
- Consultative sales
- Contract negotiation and closing tactics
- Customer relationship building
- Product and service knowledge
- Complex Problem-solving
- Sales presentations
- Sales closing
- Customer needs assessment
- Sales expertise
Timeline
Sales Consultant
Renewal By Anderson
10.2002 - Current
High School Diploma -
Orange High , Kern Valley High Schools
Similar Profiles
Sarah KuliskySarah Kulisky
Digital Marketing Manager at Renewal By AndersonDigital Marketing Manager at Renewal By Anderson
Wesley PhillipsWesley Phillips
Design Consultant at Renewal By AndersonDesign Consultant at Renewal By Anderson
Bryanna SimaytisBryanna Simaytis
Brand Ambassador at Renewal By AndersonBrand Ambassador at Renewal By Anderson