Matt Sims
Alden
Summary
Accomplished General Sales Manager with over 20 years in the automotive industry. Drives team performance to exceed sales targets while enhancing customer satisfaction. Reduces monthly expenses significantly through strategic communication and targeted performance coaching.
Overview
21
21
years of professional experience
Work History
General Sales Manager
Northtown CDJR
Tonawanda
05.2019 - Current
* Reduced monthly expenses by over $200k through strategic cost management
* Developed and implemented new & used vehicle delivery 'Get Ready' process to enhance customer experience
* Coordinated SSI customer satisfaction process to improve service quality and client retention
* Sales Manager Desking Process
* Scheduling 1st Service Appointment Process
* Trade Appraisal Process
* Incentive Verification Process
* Service Drive Process
* Front Desk Schedule
* Monthly Logged Dealer Plate Audit
* Daily Sales Huddle 9:15am
* Monday Morning Meeting
* Saturday Training
* F&I to Billing Transition Process
Sales Manager
West Herr Subaru-Kia
Orchard Park
11.2018 - 05.2019
Sales Manager
West Herr Ford-Lincoln
Getzville
02.2016 - 11.2018
Sales Manager
West Herr Ford
Hamburg
01.2015 - 02.2016
Sales Manager
West Herr Toyota
Williamsville
01.2014 - 01.2015
Finance Manager
West Herr Ford
Hamburg
04.2013 - 01.2014
- Reviewed contracts for accuracy prior to signing by customers.
Sales Consultant
West Herr Subaru-Kia
Orchard Park
07.2005 - 04.2013
*Consistently Sold 200+ vehicles per year.
*Delivered a total of 1,348 vehicles and led my store in my tenure.
*Always maintained a high level of CSI
*Maintained a Strong PVD
Education
Associate of Science - Film And Video Production
Art Institute of Los Angeles
Santa Monica02-2004
Additional Training
Skills
- Sales forecasting
- Inventory management
- Marketing collaboration
- Proficient in Vin Solutions CRM, V-Auto, DealerConnect, CDK, PayCom
- Team leadership
- Performance coaching
- Problem solving
- Effective communication
Timeline
General Sales Manager
Northtown CDJR
05.2019 - Current
Sales Manager
West Herr Subaru-Kia
11.2018 - 05.2019
Sales Manager
West Herr Ford-Lincoln
02.2016 - 11.2018
Sales Manager
West Herr Ford
01.2015 - 02.2016
Sales Manager
West Herr Toyota
01.2014 - 01.2015
Finance Manager
West Herr Ford
04.2013 - 01.2014
Sales Consultant
West Herr Subaru-Kia
07.2005 - 04.2013
Associate of Science - Film And Video Production
Art Institute of Los Angeles
Additional Training