Matt Sloka

• Resolved classroom and conference room A/V technology issues.
• Provided technical A/V services and support for campus events
• Trained users on how to operate components and systems.
• Configured hardware, devices, and software to set up work stations for employees.
• Served as a key point of contact for end-users experiencing technical difficulties, providing clear communication throughout the resolution process.
• Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
• Installed, configured and maintained computer and A/V equipment (Crestron, Biamp, Shure).
• Sorting, organizing, labeling, cleaning, fixing, packing, delivering and dropping off equipment.
• Worked with team to accomplish goals efficiently, safely and effectively.
• Trained junior technicians to improve their technical skills and increase overall team productivity.
• Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased customer satisfaction ratings.
• Awarded certificates of recognition for customer service

• Enhanced client satisfaction by installing and configuring high-quality audiovisual systems.
• Streamlined installation processes through accurate interpretation of technical schematics and blueprints.
• Expanded industry knowledge continuously, attending training sessions and staying current on advancements in audiovisual technology trends.
• Reduced troubleshooting time with efficient cable management and system organization during installations.
• Minimized project delays, adeptly managing inventory levels of necessary equipment and materials required for each job site location.

• Supported various A/V positions that included A1, V1, lighting technician and team lead.
• Provided exceptional customer service by responding quickly to client requests and concerns regarding audiovisual needs.
• Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
• Ensured smooth transitions between speakers at conferences by closely monitoring audio levels and adjusting as needed for optimal sound quality.
• Maximized event success by carefully planning and executing all aspects of AV support, from pre-production to post-event teardown.
• Enhanced audio quality for presentations with meticulous attention to microphone placement and sound mixing.
• Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
• Collaborated with event production teams to ensure seamless integration of audiovisual elements into overall event design.
• Managed inventory of audiovisual equipment, maintaining optimal functionality and availability for clients.

Typical duties have included the following:

• Operating sound board mixing consoles
• Setting up backline equipment for rock bands and deejays
• Setting up microphones
• Setting up projectors and screens
• Set up and run video switchers, cameras and video walls of various types.
• Managing cables and power distribution systems effectively to maintain a neat appearance.
• Transporting equipment for conferences, concerts and other live events
• Operating scissor lifts
• Focusing and lighting various locations to provide ambience per client specifications
• Building stages of various types
• Building truss structures and truss towers for stages
• Operating rigging motors and assisting with rigging
• Loading and unloading semi and box trucks
• Driving box trucks and delivering/picking up equipment