Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mattea Jortner

Orono

Summary

An adaptable, results-oriented sales professional with an established track record in both customer service and caregiving. Having brought compassion and attention to detail in the workplace for six years, kind and punctual assistance has been at the core of adult-caregiving and customer management. Proven ability to handle calmly and professionally under pressure, prioritizing teamwork and problem solving.

Overview

6
6
years of professional experience

Work History

Sales Associate

Creative Spaces Urbana
03.2023 - 12.2024
  • Maintaining the cleanliness of the location, keeping track of items in their proper locations.
  • Handled cash transactions efficiently with both patience & accuracy.
  • Established relationships and friendliness with customers to encourage repeat shopping.
  • Handled returns according to company policies while still respecting concerned shoppers.

Adult Caregiver

Self-Employment
01.2019 - 08.2024
  • Monitored changes in patient condition and communicated concerns to healthcare professionals.
  • Operated patient lift systems to safely transfer individuals with mobility issues.
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
  • Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.
  • Ensured a safe and comfortable setting by promptly addressing any concerns or hazards within the care environment.

Retail Stocking

Creative Spaces
05.2022 - 08.2022
  • Replaced items based upon their seasonal rotation
  • Received and unpackaged shipments, creating price labels before shelving them.
  • Noted when it was time to place a reorder for merchandise based on availability.

Education

Bachelor of Arts - Political Science

University of Maine
Orono, ME
05-2028

High School Diploma -

The George Washington University Online High Schoo
Ashburn, Virginia
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Outgoing personality
  • Verbal/written communication
  • Conflict resolution
  • Store opening and closing

Languages

English
Native or Bilingual
German
Limited Working

Timeline

Sales Associate

Creative Spaces Urbana
03.2023 - 12.2024

Retail Stocking

Creative Spaces
05.2022 - 08.2022

Adult Caregiver

Self-Employment
01.2019 - 08.2024

Bachelor of Arts - Political Science

University of Maine

High School Diploma -

The George Washington University Online High Schoo
Mattea Jortner