Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Certification
Timeline
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Matteo Chiarello

yonkers,United States

Overview

7
7
years of professional experience
1
1
Certification

Work History

Property Manager

Houlihan Parnes Properties
White Plains, NY
09.2022 - Current
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Managed all maintenance requests from tenants in a timely manner.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Operations Manager

Cintas corp
yonkers
11.2021 - 08.2022
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.

Crew Lead

Vineyard vines
New York City
10.2019 - 10.2021
  • Generate sales to support the store in meeting/exceeding store financial goals and metrics by creating memorable, lasting impressions with our customers
  • "Host the party" while effectively communicating vineyard vines core values to our customer through our team
  • Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork and Fun
  • Execute the fundamentals of "door to floor" concept through receiving of shipment to execution of setting the floor with new inventory
  • Focus on people development and training
  • Providing on-going and consistent training with current and new Crew around product, presentation and process through coaching in the moment and on-boarding
  • Responsible for opening and closing the store

Waiter supervisor

Calabria Mia Restaurant
Yonkers
01.2018 - 08.2021
  • Addressed guest complaints and worked with management or kitchen staff to provide timely resolutions
  • Engaged with customers to arrange seating, provide menus, and take orders, with focus on creating positive dining experiences
  • Achieved sales quotas through consistently promoting high-profit items and daily specials

Intern

Westchester County Police Department
Hawthorne
06.2019 - 08.2019
  • Performed a variety of routine duties regarding reports, research projects, the recording of data, and other related assignments which support police services
  • Assists in the coordination of the community services programs initiated by the School Police Department which include the Police Activities League (PAL), the Explorer Program, and the Reserve Police Officer Program
  • Assisted with office responsibilities, such as filing, shredding, data entry, and copying

Education

Bachelor of Arts - Business/Psychology

Queens College
New York City
05-2022

Skills

  • Leadership
  • Microsoft Excel
  • Computer Skills
  • Communication Skills
  • Ability to Multitask
  • Microsoft Office
  • Ability to Work in a Team
  • Critical thinking and problem solving
  • Property Management
  • Multi-family property management

Hobbies and Interests

  • Working out
  • Snowboarding
  • Stock trading
  • Reading

Languages

  • English
  • Spanish

Certification

  • Real Estate License

Timeline

Property Manager

Houlihan Parnes Properties
09.2022 - Current

Operations Manager

Cintas corp
11.2021 - 08.2022

Crew Lead

Vineyard vines
10.2019 - 10.2021

Intern

Westchester County Police Department
06.2019 - 08.2019

Waiter supervisor

Calabria Mia Restaurant
01.2018 - 08.2021

Bachelor of Arts - Business/Psychology

Queens College
Matteo Chiarello