Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Managed all maintenance requests from tenants in a timely manner.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Processed evictions when necessary in accordance with state laws and procedures.
Advised owners on potential improvements or investments that could increase the value of their properties.
Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Met with prospective tenants to show property and assess applications or sign leases.
Completed lease applications and verifications, notifying prospects of results.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Operations Manager
Cintas corp
yonkers
11.2021 - 08.2022
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Performed cost analysis for various projects to determine budget requirements.
Crew Lead
Vineyard vines
New York City
10.2019 - 10.2021
Generate sales to support the store in meeting/exceeding store financial goals and metrics by creating memorable, lasting impressions with our customers
"Host the party" while effectively communicating vineyard vines core values to our customer through our team
Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork and Fun
Execute the fundamentals of "door to floor" concept through receiving of shipment to execution of setting the floor with new inventory
Focus on people development and training
Providing on-going and consistent training with current and new Crew around product, presentation and process through coaching in the moment and on-boarding
Responsible for opening and closing the store
Waiter supervisor
Calabria Mia Restaurant
Yonkers
01.2018 - 08.2021
Addressed guest complaints and worked with management or kitchen staff to provide timely resolutions
Engaged with customers to arrange seating, provide menus, and take orders, with focus on creating positive dining experiences
Achieved sales quotas through consistently promoting high-profit items and daily specials
Intern
Westchester County Police Department
Hawthorne
06.2019 - 08.2019
Performed a variety of routine duties regarding reports, research projects, the recording of data, and other related assignments which support police services
Assists in the coordination of the community services programs initiated by the School Police Department which include the Police Activities League (PAL), the Explorer Program, and the Reserve Police Officer Program
Assisted with office responsibilities, such as filing, shredding, data entry, and copying