Mattew Alvarez Vasquez
Wharton,NJ
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Service-oriented General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
4
4
years of professional experience
Work History
General Manager
MILAGROS SOUTHWEST RESTAURANT
Parsippany, NJ
10.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed service and sales strategies to improve retention and revenue.
SERVER
Noches De Colombia
RANDOLPH, NJ
01.2020 - 09.2022
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Associate of Business Administration -
County College of Morris
Randolph Township, NJSkills
- Customer Retention
- Operations Oversight
- Expense Control
- Financial Administration
- Distribution Management
- Advertising and marketing
- Business Development
- Sales team training
- Account Management
- Sales Planning
- Sales Tracking
- Bilingual
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
General Manager
MILAGROS SOUTHWEST RESTAURANT
10.2022 - Current
SERVER
Noches De Colombia
01.2020 - 09.2022
Associate of Business Administration -
County College of Morris
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