Matthew Attaway
Abilene,TX
Summary
Achieved significant improvements in customer satisfaction and data entry accuracy at the United States Postal Service by expertly managing multiple priorities and efficiently processing mail. Demonstrated exceptional telephone etiquette and prioritization skills, enhancing administrative support and cash management processes.
Overview
7
7
years of professional experience
Work History
Clerk
United States Postal Service, USPS
02.2017 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Education
High School Diploma -
Milby High School
Houston, TX05.2004
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative Support
- Administrative tasks
- Prioritization
- File Maintenance
- Basic accounting
- Mail handling
Timeline
Clerk
United States Postal Service, USPS
02.2017 - Current
High School Diploma -
Milby High School