Summary
Overview
Work History
Education
Skills
Interest
Additional Information
Timeline
Generic

Matthew Baron

Lancaster,NY

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.



Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walmart
09.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Cashier

Rite Aid
10.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science - Liberal Arts And Sciences

Erie Community College
Buffalo, NY
05.2024

Skills

  • Guest Satisfaction
  • Exceptional Communicator
  • Process Transactions
  • Customer Service and Assistance

Interest

  • Travel
  • Sports
  • Music


Additional Information

6th Worthington ln

Lancaster, NY, 14086

Timeline

Customer Service Associate

Walmart
09.2022 - Current

Cashier

Rite Aid
10.2020 - 01.2021

Associate of Science - Liberal Arts And Sciences

Erie Community College

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Matthew Baron