Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Matthew Bonn

Kenosha,WI

Summary

Dynamic sales associate with a proven track record at Herberts Jewelers, excelling in customer service and relationship building. Recognized for designing custom jewelry and enhancing store displays, I fostered a positive environment that boosted team morale. Skilled in cash register operation and adaptable to diverse groups, I am committed to delivering exceptional service.

Overview

11
11
years of professional experience

Work History

Sales Associate

Herberts Jewelers
01.2020 - Current
  • Organized display shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Utilized social media platforms to advertise new products, custom work, etc..
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Designed custom jewelry for customers

Department Lead

Kohls Department Store
10.2019 - 01.2020
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.

Sales Associate

Helzberg Diamonds
10.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Pandora Specialist

Jared Galleria Of Jewelry
01.2017 - 10.2018
  • Managed daily store operations including opening/closing procedures, cash handling, staff scheduling, and overall maintenance of the retail space.
  • Called to offer complimentary jewelry cleaning to bring in new and existing clientele
  • Built strong relationships with customers, fostering brand loyalty and repeat business.

Sales Associate/Store Manager

Sunglass Hut
01.2014 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Franklin Community High School
05.2009

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Outgoing personality
  • Stocking and receiving
  • Cash register operation
  • Flexible schedule
  • Verbal/written communication
  • POS system operation
  • Adapt to diverse groups

Timeline

Sales Associate

Herberts Jewelers
01.2020 - Current

Department Lead

Kohls Department Store
10.2019 - 01.2020

Sales Associate

Helzberg Diamonds
10.2018 - 10.2019

Pandora Specialist

Jared Galleria Of Jewelry
01.2017 - 10.2018

Sales Associate/Store Manager

Sunglass Hut
01.2014 - 01.2017

High School Diploma -

Franklin Community High School

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Matthew Bonn