Matthew Bryan
Greenville,SC
Summary
Patient-focused professional with six years of pharmacy experience and six years of combined undergraduate and graduate schooling, also equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Looking to leave the field of pharmacy and pursue health administration and health informatics.
Overview
7
7
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Evans, GA
01.2018 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained records of controlled substances dispensed according to state regulations.
- Entered patient profile information into computer systems accurately and completely.
- Assisted patients in understanding their medication instructions and usage directions.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
Education
Post-Baccalaureate Certificate - Health Information Administration
Weber State University
Ogden, UT02-2024
Bachelor of Science - Health Services Administration
Augusta University
Augusta, GA12-2020
Master of Healthcare Administration -
Louisiana State University At Shreveport
Shreveport, LA08-2023
Skills
- HIPAA
- Regulatory Compliance
- Team Collaboration
- Insurance Verification
- Critical Thinking
- Patient Relations
- Records Maintenance
- Healthcare Delivery
- Problem Identification
- Active Listening
- Patient education and counseling
References
References available upon request.
Timeline
Certified Pharmacy Technician
Walmart
01.2018 - Current
Post-Baccalaureate Certificate - Health Information Administration
Weber State University
Bachelor of Science - Health Services Administration
Augusta University
Master of Healthcare Administration -
Louisiana State University At Shreveport