Matthew Carlisle
Hilliard,OH
Summary
Recent High School graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Server
StoryPoint Senior Living
Grove City, OH
07.2019 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Hilliard Darby High School
Hilliard, OH05-2022
Skills
- Food Delivery
- Beverage Preparation
- Supply Restocking
- Food Running
- Table Setting
- Table Bussing
- Safe Food Handling
- High-Volume Dining
- Positive and Professional
- Point of Sale (POS) System Operations
- Cash Handling
- Quality Control
- Dining Customer Service
- POS Operation
Affiliations
- Participated in sports most of my life.
Timeline
Server
StoryPoint Senior Living
07.2019 - Current
High School Diploma -
Hilliard Darby High School