Matthew Clausen
Monahans,TX
Summary
Experienced supervisor with strengths in inventory management, staff scheduling, and team leadership. Skilled in safety compliance, customer service, and keeping daily operations organized and on track.
Overview
28
28
years of professional experience
Work History
Supervisor
USPS
Pecos, Texas
10.2015 - Current
- Trained new employees on company policies, job responsibilities, and performance standards.
- Fostered positive workplace culture by promoting teamwork and open communication, enhancing overall team morale.
- Coordinated staff schedules to provide coverage during peak periods and project work.
- Prepared and presented detailed reports on team performance and challenges to senior management, highlighting achievements.
- Addressed and resolved interpersonal conflicts within the team, ensuring a harmonious work environment.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Facilitated communication between upper management and staff to ensure clarity and understanding. between upper management and staff, facilitating open communication.
- Completed monthly inventory checks to maintain adequate stock across product lines.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Prepared USPS reports and maintained operational records
- Conducted monthly inventory checks to maintain stock levels for all products.
Business Owner
Self-employeed
Alpine, Texas
11.1998 - 10.2015
- Directed daily operations for a self-employed business
- Cultivated client relationships and addressed service inquiries to enhance customer satisfaction
- Addressed customer issues and ensured seamless service delivery
- Organized records of all business transactions for production, inventory, income, and expenses to facilitate accurate financial tracking
- Managed inventory levels to meet customer demand while minimizing costs.
Secretary
Big Bend Soil and water conservation District
Alpine, Texas
10.2005 - 06.2007
- Drafted comprehensive meeting agendas to guide discussions and decision-making.
- Recorded and distributed accurate minutes to ensure accountability and follow-up.
- Managed district phone calls, mail, and front desk reception for Big Bend Soil and Water Conservation District.
- Scheduled board meetings, prepared agendas, and organized calendars for district staff and directors.
- Drafted correspondence, memos, and public notices for conservation district operations.
- Processed invoices, purchase requests, and routine clerical paperwork for district administration.
- Developed and maintained organized filing systems for easy document retrieval.
- Coordinated office supplies, copier use, and daily administrative tasks across district departments.
Teller
West Texas National Bank
Alpine, Texas
11.2001 - 02.2003
- Processed customer deposits, withdrawals, and check cashing at West Texas National Bank branch.
- Balanced cash drawer and verified currency against daily teller records.
- Assisted customers with account inquiries, loan payments, and wire transfer requests.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Opened and closed teller station following West Texas National Bank security procedures.
- Promoted bank services while directing customers to appropriate West Texas National Bank staff.
- Maintained confidentiality of all customer records and information according to company policies.
- Delivered exceptional service to customers in person or over telephone.
Education
Certificate - Accounting
Universal Accounting
Salt Lake City, UT07-2005
High School Diploma -
Amercican High School
Chicago, IL08-1997
Skills
- Inventory management
- Staff scheduling
- Performance analysis
- Safety compliance
- Records administration
- Team leadership
- Customer relations
- Attention to detail
- Customer service
- Documentation and reporting
Timeline
Supervisor
USPS
10.2015 - Current
Secretary
Big Bend Soil and water conservation District
10.2005 - 06.2007
Teller
West Texas National Bank
11.2001 - 02.2003
Business Owner
Self-employeed
11.1998 - 10.2015
Certificate - Accounting
Universal Accounting
High School Diploma -
Amercican High School