Summary
Overview
Work history
Education
Skills
Websites
Timeline
Bartender
Matthew Coslian

Matthew Coslian

Charlotte,NC

Summary

Highly-motivated event and conference planning professional skilled in coordinating unique, personalized functions. Collaborates with clients and negotiates with suppliers to deliver on strict budgets and high expectations. Goes above and beyond to deliver professional, bespoke, and smooth-running parties.

Overview

5
5
years of professional experience

Work history

Event Specialist/Bartender

Middle James Brewery
Waxhaw, NC
05.2024 - 02.2025
  • Work with clients, local businesses, and vendors to create corporate, private, and internal events with attendance ranging from 50-500 people
  • Design floor layouts for events in the brewery and use strategy in creating afloor design that gave customers a fun and personal event experience
  • Enter and catalog purchase orders for catering events and added inventory
  • Greet customers and walk them through menu offerings, specials, and daily events

Client Advisor

Hendrick BMW/MINI of Charlotte
Charlotte, NC
01.2023 - 01.2024
  • Leveraged effective sales techniques, including active listening, objection handling, and closing strategies, to drive successful transactions
  • Cultivated and maintained strong relationships with clients, earning trust and loyalty through transparent communication and personalized service
  • Demonstrated in-depth product knowledge across a range of makes and models, highlighting features and benefits to match customer needs
  • Achieved consistent top-ranking status in sales performance, exceeding monthly and annual sales targets
  • Managed a diverse client portfolio, including repeat customers, referrals, and new leads, leveraging CRM tools to track and follow up on sales opportunities

Head Merchandiser of the Pro-Shop

Hound Ears Club
Boone, NC
04.2021 - 10.2022
  • Greeted customers and aided them in finding the product that was wanted amongst the merchandise
  • Designed floor layouts for next season’s inventory and used strategy in creating a floor design that guided customers from product to product
  • Ordered Merchandise based on seasonal demand
  • Frequently Checked inventory not on sales floor and called various vendors nationwide to find specific products wanted by each individual customer

Golf Staff Outside Operations Attendant

Hound Ears Club
Boone, NC
04.2020 - 10.2020
  • Ensured complete customer satisfaction by being the first to greet and assist members and guests when they arrive at the course
  • Maintained the condition of the golf carts with special attention to their cleanliness and appearance
  • Worked Closely with hosts to provide players and important guests with the highest level of customer service and satisfaction

Education

Bachelor of Science - Business Administration, Management

Appalachian State University
Boone, NC

Skills

  • Exceptional customer service and relationship skills
  • Familiarity with POS and CRM Systems
  • Attention to detail and accuracy in order-taking and payment processing
  • Proven track record of exceeding sales and driving revenue growth
  • Proficiency in CRM systems and sales software


Timeline

Event Specialist/Bartender

Middle James Brewery
05.2024 - 02.2025

Client Advisor

Hendrick BMW/MINI of Charlotte
01.2023 - 01.2024

Head Merchandiser of the Pro-Shop

Hound Ears Club
04.2021 - 10.2022

Golf Staff Outside Operations Attendant

Hound Ears Club
04.2020 - 10.2020

Bachelor of Science - Business Administration, Management

Appalachian State University

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Matthew Coslian