Matt Dayton
American Fork,UT
Summary
Successful account management professional accustomed to working with national-level, high-value accounts. Adept sales professional with proven history of capturing new business and capitalizing swiftly on emerging sales opportunities. Expert in connecting with customers, building trust, and exceeding revenue targets with determination and in depth product knowledge.
Overview
7
7
years of professional experience
Work History
Enterprsise Account Executive
GlobalTranz
01.2024 - Current
- Managed a portfolio of enterprise-level accounts as the primary point of contact, overseeing an average of $1.5M in monthly revenue and driving consistent growth through strategic expansion and retention initiatives.
- Increased annual revenue with one of the company’s top enterprise customers from by ~40% within the first year by identifying new lanes, optimizing pricing strategy, and expanding wallet share.
- Spearheaded the launch of a new Refrigerated LTL service line for a top-tier customer, leading cross-functional implementation and establishing Globaltranz’s first operational capability in this segment.
- Revitalized a struggling enterprise account by rebuilding executive relationships and improving service execution, ultimately positioning Globaltranz as the #1 broker/carrier partner within the customer’s network.
- Partnered cross-functionally with operations, procurement, and carrier teams to execute complex nationwide FTL and LTL solutions while resolving escalations and maintaining high service-level performance.
National Account Manager
Ship Ardent
07.2020 - 12.2023
- Managed client portfolio of 10+ mid-market and enterprise-level customers as their main point of contact helping facilitate over $1 million in recurring monthly revenue.
- Cultivated relationships with new and existing customers and communicated directly with C-Level, VP, and Senior level leadership to close new business and ensure exceeding customer satisfaction.
- Drove sales by managing and creating a minimum of 15 new opportunities per week through both warm leads and cold outbounds, leading to an average of nearly 30% increase in sales quarter over quarter in 2023.
- Managed the planning, scheduling, and execution of approximately 500 monthly national Full Truckload shipments across the United States for some of the nation's top shippers.
Account Executive
GlobalTranz
07.2020 - 01.2023
- Developed and nurtured strong relationships with a large book of enterprise customers, a portfolio that generated an averaged of over $1.5 million in monthly revenue.
- Maintained up-to-date knowledge of industry trends and market conditions to develop clear sales strategy that consistently met sales quotas in both 2021 and 2022. Notably, 2021 marked a record breaking year, nearly doubling sales quota.
- Managed a team of 6-8 employees and held weekly trainings with them, leading to improved sales and customer satisfaction.
- Owned high-priority service escalations including load cancellations and warehouse failures, maintaining the highest SLA compliance across the team.
Support Representative
Instructure
08.2019 - 07.2020
- Provided technical support and assistance to students, professors, and admins via phone, email, and online chat
Direct Sales Representative
Vivint Solar
09.2018 - 08.2019
- Utilized strong communication and persuasion skills to effectively educate customers on the benefits of solar products and close sales
- Set sales record amongst first-year sales reps in the Southern California market
Education
Biology
Utah Valley University
Orem, UTSkills
- Client Relations
- Sales Presentations
- Salesforce
- Customer Retention
- Cold Calling
- SaaS Customer Support
- Account Management
- Negotiation
- Spanish Speaker
Timeline
Enterprsise Account Executive
GlobalTranz
01.2024 - Current
National Account Manager
Ship Ardent
07.2020 - 12.2023
Account Executive
GlobalTranz
07.2020 - 01.2023
Support Representative
Instructure
08.2019 - 07.2020
Direct Sales Representative
Vivint Solar
09.2018 - 08.2019
Biology
Utah Valley University