Summary
Overview
Work History
Education
Skills
Timeline
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Matthew S. Donahue

Quincy,Massachusetts

Summary

Results-driven individual experienced in leading and directing personnel to boost fund performance, improve customer relations and drive operational growth. Exceptional sense of sales and marketing with goal-oriented and focused approach.

Overview

4
4
years of professional experience

Work History

Administrative Program Coordinator

Eastern Nazarene College
Quincy, MA
02.2022 - 10.2023
  • Provided extensive support to the Vice President of Enrollment Management, ensuring smooth operations and effective decision-making
  • Played a pivotal role in managing the Enrollment Management financial operations, contributing to the department’s financial success
  • Assisted in organizing and facilitating daily information sessions, tours, and other programs, enhancing the recruitment process and fostering positive student experiences
  • Demonstrated exceptional project management skills by overseeing and assisting in the successful launch of new recruitment software, streamlining the enrollment process and improving efficiency
  • Collaborated closely with the marketing team, actively participating in the creation and development of innovative recruitment materials, showcasing the institution's strengths and attracting a diverse pool of applicants.

Senior Relationship Banker

Tremont Credit Union
Boston, MA
06.2019 - 08.2021
  • Proactively engaged with members, utilizing comprehensive knowledge of Tremont Credit Union's product portfolio to identify and present tailored solutions that precisely addressed their financial needs, driving sales growth
  • Conducted impactful consultations, both face-to-face and over the phone, while assuming the role of a welcoming branch greeter, ensuring exceptional customer experiences and fostering long-term relationships
  • Demonstrated a results-oriented sales approach by actively pursuing potential leads through timely follow-up calls, effectively converting prospects into satisfied customers and achieving high sales conversion rates
  • Utilized persuasive abilities and exceptional relationship-building skills to attract new members, positioning Tremont Credit Union as the premier choice for their financial needs and driving membership growth.

Education

Master of Science - Management

Eastern Nazarene College
05-2024

Bachelor of Arts - History

Liberty University
Lynchburg, VA
05.2017

Skills

  • Team Collaboration
  • Multitasking and Organization
  • Microsoft Office Suite
  • Decision Making
  • Team Leadership
  • Bank Sales
  • Cross-Selling and Partner Referrals
  • Relationship Building
  • Product Promotion
  • Problem Solving
  • Product and Service Sales
  • Customer Service-Oriented

Timeline

Administrative Program Coordinator

Eastern Nazarene College
02.2022 - 10.2023

Senior Relationship Banker

Tremont Credit Union
06.2019 - 08.2021

Master of Science - Management

Eastern Nazarene College

Bachelor of Arts - History

Liberty University

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Matthew S. Donahue