Matthew S. Donahue
Quincy,Massachusetts
Summary
Results-driven individual experienced in leading and directing personnel to boost fund performance, improve customer relations and drive operational growth. Exceptional sense of sales and marketing with goal-oriented and focused approach.
Overview
4
4
years of professional experience
Work History
Administrative Program Coordinator
Eastern Nazarene College
Quincy, MA
02.2022 - 10.2023
- Provided extensive support to the Vice President of Enrollment Management, ensuring smooth operations and effective decision-making
- Played a pivotal role in managing the Enrollment Management financial operations, contributing to the department’s financial success
- Assisted in organizing and facilitating daily information sessions, tours, and other programs, enhancing the recruitment process and fostering positive student experiences
- Demonstrated exceptional project management skills by overseeing and assisting in the successful launch of new recruitment software, streamlining the enrollment process and improving efficiency
- Collaborated closely with the marketing team, actively participating in the creation and development of innovative recruitment materials, showcasing the institution's strengths and attracting a diverse pool of applicants.
Senior Relationship Banker
Tremont Credit Union
Boston, MA
06.2019 - 08.2021
- Proactively engaged with members, utilizing comprehensive knowledge of Tremont Credit Union's product portfolio to identify and present tailored solutions that precisely addressed their financial needs, driving sales growth
- Conducted impactful consultations, both face-to-face and over the phone, while assuming the role of a welcoming branch greeter, ensuring exceptional customer experiences and fostering long-term relationships
- Demonstrated a results-oriented sales approach by actively pursuing potential leads through timely follow-up calls, effectively converting prospects into satisfied customers and achieving high sales conversion rates
- Utilized persuasive abilities and exceptional relationship-building skills to attract new members, positioning Tremont Credit Union as the premier choice for their financial needs and driving membership growth.
Education
Master of Science - Management
Eastern Nazarene College
05-2024
Bachelor of Arts - History
Liberty University
Lynchburg, VA05.2017
Skills
- Team Collaboration
- Multitasking and Organization
- Microsoft Office Suite
- Decision Making
- Team Leadership
- Bank Sales
- Cross-Selling and Partner Referrals
- Relationship Building
- Product Promotion
- Problem Solving
- Product and Service Sales
- Customer Service-Oriented
Timeline
Administrative Program Coordinator
Eastern Nazarene College
02.2022 - 10.2023
Senior Relationship Banker
Tremont Credit Union
06.2019 - 08.2021
Master of Science - Management
Eastern Nazarene College
Bachelor of Arts - History
Liberty University
Similar Profiles
IGNACIO FERNANDEZ BUSTOIGNACIO FERNANDEZ BUSTO
Assistant Kindergarten Teacher at EASTERN NAZARENE COLLEGEAssistant Kindergarten Teacher at EASTERN NAZARENE COLLEGE
Jahreed MurrayJahreed Murray
Assistant Coach at Eastern Nazarene College, s SoccerAssistant Coach at Eastern Nazarene College, s Soccer
Brandon BrownBrandon Brown
Graduate Assistant at Eastern Nazarene CollegeGraduate Assistant at Eastern Nazarene College