Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Duran

Richmond,VA

Summary

Experienced shift lead with a background in food and retail. Successfully managed opening and closing shifts, addressed customer complaints, handled cash transactions, and supervised team members to ensure daily tasks were completed.

Overview

4
4
years of professional experience

Work History

Cashier

Golf Galaxy
Short Pump, VA
05.2023 - 01.2024

As a cashier, I handled transactions, helped customers in need of assistance, processed returns, and occasionally assisted with tasks such as organizing and folding clothes and other merchandise.

Shift Lead

Firehouse Subs
Stafford, VA
06.2022 - 08.2022

I was a shift lead at Firehouse Subs during the summer, and my responsibilities were to open, close, ensure that all the tasks for the day were completed, and handle any customer complaints.

Shift Lead

Firehouse Subs
Stafford, VA
01.2020 - 08.2021

I was a shift lead at Firehouse Subs, and my responsibilities were to open, close, handle customer complaints, and make sure all the tasks for the day were done. I have experience closing the registers and counting money at the end of the day, as well as being the only shift lead for a shift.

Education

Bachelor of Science -

Virginia Commonwealth University
Richmond, VA
05-2025

High School Diploma -

Brooke Point High School
Stafford, VA
06-2021

Skills

  • Customer Service
  • Complaint resolution
  • Cash Handling
  • Positive Attitude
  • Problem-Solving
  • Refund handling
  • Credit and cash transactions
  • Time management skills

Timeline

Cashier

Golf Galaxy
05.2023 - 01.2024

Shift Lead

Firehouse Subs
06.2022 - 08.2022

Shift Lead

Firehouse Subs
01.2020 - 08.2021

Bachelor of Science -

Virginia Commonwealth University

High School Diploma -

Brooke Point High School
Matthew Duran