Matthew Ennocenti

I am a proven sales leader who has managed multiple retail locations in southeastern Wisconsin. I began retail management and sales early in my career and have been blessed by the opportunities to elevate customer satisfaction through strategic planning and developing talented teams that produce tremendous results.

I have experience in both sales and management sides of the retail business. I am excited about growing the business using all channels and platforms in our strategy.

I am a good listener, who uses all available information to make qualified decisions. I want to learn from those around me to gain multiple insights. I value teamwork and collaboration.

Growing and developing talent is the most gratifying part of leadership. I empower those around me to grow into strong mentors and advocates.

• Leads a team of 20 employees to consistently exceed performance targets, resulting in year-over-year sales growth of 8.6% from 2022 to 2023.
• Developed and implemented strategies to streamline processes, resulting in an increase in Google Review score, from 4.74 to 4.83, with an increase in the number of reviews, from just 93 in 2022 to 302 in 2023.
• Collaborated with cross-functional teams to execute a complete eye care experience, resulting in a $3.5 million per year business.
• Managed budget and resource allocation, ensuring optimal resource utilization and adherence to financial targets.
• Cultivated strong client relationships, resulting in 26% increase in client retention and 99% customer satisfaction.
• Service scores consistently above company goal, both internal scores and Google reviews.
• Learned a new field of health care in 2 years. Now able to teach it to others and is able to troubleshoot many vision issues.